Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,158 Reviews)
Open Ratings Snapshot
Rating breakdown 13,158 reviews
5 Stars
8,978
4 Stars
2,137
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazingly impressive
on October 15, 2024
Posted by: Chase
from Alexandria, LA
Expertise:Intermediate
Verified Purchase:Yes
Best ear buds I've ever owned! The noise cancelling works incredibly well
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best experience
on October 15, 2024
Posted by: Scatty8
[This review was collected as part of a promotion.] After years of owning the live buds. Had to upgrade to the latest buds. The 360 experience and the noise quality 👌 is in believable. These bubs are so comfortable. I have been a customer sense the behold was release sense I will never go to another brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on October 15, 2024
Posted by: miltononon
[This review was collected as part of a promotion.] I use Galaxy AI ALL THE TIME. Love it!
I use Galaxy AI ALL THE TIME. Love it!
I use Galaxy AI ALL THE TIME. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent sound
on October 15, 2024
Posted by: ElConquistador
[This review was collected as part of a promotion.] Fit is much better than buds pro 2 I haven't used Galaxy AI yet but will want to see what it can di for me. Wish there was a way to make them louder.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hello ElConquistador, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the better fit from previous generations and excited about the capabilities of Galaxy AI. We have provided links to the full device manual to help you with all of these features. For the volume you can use the stem of your earbuds and a swipe motion to adjust the volume. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 are a great upgrade!
on October 15, 2024
Posted by: Ryne
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
These are a great upgrade to my original buds. Fit much better and sounds is better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good quality but some issues
on October 15, 2024
Posted by: HEFAQUI
from Delaware
Expertise:Intermediate
Verified Purchase:Yes
Good sound and funtions. I had an issue with calls with Wathsapp. I need to reinstall the app.
Some times, you can feel some vibrations in your ear.
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Hefaqui, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are enthused to hear you are overall pleased with the features and functionality of your new earbuds. We have provided a link to the Samsung Support Team if you would like to speak to them one on one about the vibration you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new look of buds 3 pro
on October 15, 2024
Posted by: Krusheth
[This review was collected as part of a promotion.] *4.5/5 Stars - Excellent Earbuds!*
"Upgraded to Samsung Galaxy Buds Pro 3 and loving them!
Pros:
- Crisp sound with deep bass
- Comfortable fit and lightweight
- Effective noise cancellation
- Long battery life (up to 28 hours)
- Seamless pairing with Samsung devices
Overall, these earbuds deliver exceptional sound and comfort. Recommended for Samsung fans and those seeking premium wireless earbuds.
*Rating Breakdown:*
- Sound Quality: 4.5/5
- Comfort: 4.5/5
- Battery Life: 4/5
- Features: 4/5
- Value:
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, but poor ANC
on October 15, 2024
Posted by: Jacob W
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
The audio seems okay, but the ANC is basically nonexistent. The only way for it to work is to have music playing loudly. I can hear things like my finger tapping on a counter or grabbing my pen off my desk when I have ANC on and music lightly playing.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hi Jacob W, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the ANC setting of your earbuds. With the newest updates to these earbuds the ANC setting now has the ability to increase or decrease the intensity in the Samsung Wearables App to help you have more control over your listening experience. We have provided a link to the full device manual to help you with the new Adaptive ANC setting, and another link to the Samsung Support Team. These experts can work with you one on one if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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