Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,156 Reviews)
Open Ratings Snapshot
Rating breakdown 13,156 reviews
5 Stars
8,977
4 Stars
2,136
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
The product Amazing Sound Quality and Comfort
on October 14, 2024
Posted by: Sabali23
[This review was collected as part of a promotion.] Also I've been using these Galaxy earbuds for a few weeks now, and I'm really impressed with the sound quality. The bass is deep, and the highs are crystal clear. They're also super comfortable to wear for long periods, and the battery life is excellent. Plus, the noise-canceling feature works like a charm. Highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The buds pro 3 sound amazing
on October 14, 2024
Posted by: Samsungpirate223
[This review was collected as part of a promotion.] The buds are amazing and sound fantastic. It works great with my Samsung 24Ultra AI enhancements. The buds are comfortable and provide great sound.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound but
on October 14, 2024
Posted by: AllThingsGalaxy
[This review was collected as part of a promotion.] Overall love the headphones. Sound quality is great, noise canceling, ambient, and adaptive sound are great. I have had problems with charging the headphones. The right headphone sometimes will not charge in the case unledd I do some extra manipulating.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 29, 2024
Hey there AllThingsGalaxy, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro. We love hearing you are so pleased with the enhanced features in the audio quality and settings. We have provided a link to an article to help you ensure the earbuds are clean and dry which may help you with the charging connection. We have also shared a link to the Samsung Support Team if this matter continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome sounds, not so comfortable
on October 14, 2024
Posted by: JRsamsunglife
[This review was collected as part of a promotion.] Great sound quality and battery life. Not as comfortable to wear as my buds 2 pro.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 29, 2024
Hi there JRsamsunglife, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you are enjoying the enhanced audio quality and battery life of your new earbuds. We have provided a link to an article to help you with the placement, and we recommend using the Samsung Wearables App to complete a fit test at your convenience. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek, and crystal clear
on October 14, 2024
Posted by: Eelbelac
[This review was collected as part of a promotion.] Love the way these look! Space age style lives up to the galaxy name. The sound quality is great, and does really well in a loud surround for calls. Still figuring out the new controls and interpretor options. But so far great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever!
on October 14, 2024
Posted by: alan68
[This review was collected as part of a promotion.] I replaced my Buds 2 Pro with the new Buds 3 Pro and it's a huge upgrade. The 2 Pro's were good ear Buds however the sound quality was only good and using the touch features was always challenging.
The Buds 3 Pro have none of these issues. The sound quality is amazing and the touch features work easily.
The noise canceling works well too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound without the noise.
on October 14, 2024
Posted by: FonJedi
[This review was collected as part of a promotion.] These buds by far have the best sound yet. Samsung has improved the sound quality of their buds every generation. They sound great. Took a little bit to get used to the new design versus the old bean style. Now they feel just fine. I like that you can find your buds when they are in the case now. You can make them play sound when they are in the case as on older buds I was not able to do that. The ambient sound on these are very sensitive. I had them in while getting out of my car and could hear machines running inside my work building. Noise cancelation also work very well. I didn't think I was going to like the new design, but I do. I think you will too. I bought a pair for a friend at work and will probably buy another pair for myself. Definitely recommend these to anyone looking for some great sounding ear buds.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 5, 2024
Hello FonJedi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear how much you are enjoying the enhanced audio quality and use of all of the different features and settings. We hope you'll reach out to us again any time in the future if you have questions, or would like to provide additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okay entry.
on October 14, 2024
Posted by: Sammy6
[This review was collected as part of a promotion.] I use them for music and phone calls. Sound sometimes has a bit of static. Nice to be able to connect more than one device without resetting the buds. Uneven seams on the body of the buds as well. Expected better quality for the price.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there Sammy6, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the audio quality and static you mention with your device. We have provided a link to an article to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team if you would like to discuss your experience with the inconsistency of design or audio quality. They can also answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
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