Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,156 Reviews)
Rating breakdown 13,156 reviews
5 Stars
8,977
4 Stars
2,136
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great update from the last generation
on October 14, 2024
Posted by: TMoney
[This review was collected as part of a promotion.] Great product update! I've had at least 3 other buds products over the years and I am impressed with leap forward this year. I use them for calls for work and music and have 0 complaints and battery life is great. Combined with my Samsung 24 ultra with Galaxy AI has been a great treat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Well They're Something
on October 14, 2024
Posted by: Relax2Sublime
[This review was collected as part of a promotion.] These buds do work... but they are definitely stages backwards of most previous versions of buds.
Value
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there Relax2Sublime, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro. We would love to help you align the settings and features of your earbuds to your preferences. Without knowing what features are not aligning to your expectations, we have provided links to the full device manual and the Samsung Support Team to assist you at your convenience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the new features
on October 14, 2024
Posted by: Dave23
[This review was collected as part of a promotion.] The Google assistant work great with those headphones .the new volume features is great and the message read feature is one of the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best in AI
on October 14, 2024
Posted by: Galaviz07818
[This review was collected as part of a promotion.] It's the best purchase I've ever made since my work makes a lot of noise and with active noise cancellation and adaptive cancellation they're very good and timely to do a very good job and protect my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade from Pro 2
on October 14, 2024
Posted by: JoshlovesSamsung
[This review was collected as part of a promotion.] Enjoying the upgrade. Miss some of the controls from the prior models but very comfortable.
Value
4
Response from Samsung USBy Social Commerce, November 29, 2024
Hi there JoshlovesSamsung, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are pleased with the upgrade from previous earbuds. Without knowing what controls you are missing, we have provided links to the full device manual and the Samsung Support Team to help you best align your earbuds to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on October 14, 2024
Posted by: Stormaqua
[This review was collected as part of a promotion.] The music sounds good I like that the app has custom eq settings. They sound great, look amazing because of the lights on the buds themselves, but my favorite feature is voice command it's so fast, responsive, and seamless 95% of the time. I think when you consider the features, specs, and price point vs other headphones within the price range it's safe to assume that you can't go wrong with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great when they want to charge
on October 14, 2024
Posted by: GalaxyBuds3Pro
[This review was collected as part of a promotion.] I would give it 5 stars but they don't always charge when you put the earbuds in the case. So a lot of the time, i go to use them and they are dead. Why I gave this 3 stars instead one 1 star, is because when they are working, they arebreally amazing. I've heard others say that they fall out when working out.. I've never experienced that and I do heavy cardio regularly. The button controls take a minute to get used to, but they are smooth sailing afterwards. My only other complaint is when you are sweaty, sometimes the swipe/click gestures are non responsive.
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there Galaxybuds3pro, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day and we are always happy to assist our customers with any frustrations they are experiencing with their chosen device. We have provided a link to the full device manual and the Samsung Support Team to help you have the intended experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MattB
from Spokane, WA.
Expertise:Beginner
Verified Purchase:Yes
These are, by far, the best earbuds I have ever experienced. Very good sound quality and the features are amazing. I would definitely recommend these to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US