Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
One of the best buds
on October 13, 2024
Posted by: Mohammed
[This review was collected as part of a promotion.] This is one of the best buds ever I used... Battery life is good and sound quality is awesome... Fits properly on my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 products review
on October 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The products fit amazing, sound quality is amazing everything works and smooth controls, galaxy AI is amazing and helpful the translation of speech helps so much as well
The sound is great but the whole pinch thing was a horrible idea, it doesn't work 80% of the time and it makes me want to throw the dang thing across the room. The sound recognition to interact with it was genius though so that really evens it out but for the love of God please at least give us the ability to change it to a tap to interact.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 15, 2024
Hello RMiano, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are enjoying the enhanced audio quality of your device, and the ability to use voice commands in addition to touch settings. We have provided a link to the full device manual, and to the Samsung Support Team if you would like additional assistance with the features and functionality of your device. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
I got my new Galaxy Buds3 Pro 2 weeks ago and my experience is amazing. I upgraded from my Buds Pro which I got when they came out but now they were reaching their life limit. I'd give 5 stars rating with no issue but my only issue I'm experiencing right now which kinda sucks is that one of the 2 charging ports on the left earbud burnt or something and left a mark in the actual earbud too and now doesn't want to charge them. All I think went wrong is something with the circuiting to the charging port. Everything else besides that slight issue, in which I plan to fix before it's too late, the build quality is good and all.
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there Erik, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you have been so pleased by the audio quality and other enhancements made to this device from previous generations. We have provided links to the Samsung Support Team and warranty information to help you when you are ready to resolve the matter of charging with your earbuds. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info