Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,148 Reviews)
Open Ratings Snapshot
Rating breakdown 13,148 reviews
5 Stars
8,972
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Excellent sound
on October 14, 2024
Posted by: Rob_L
Verified Purchase:Yes
Great sounding wireless earphones. I only wish there was an option for a larger tip (I have large ear canals) or that the tips weren't proprietary so I could use something like SpinFit in an XL. Otherwise, I'm very pleased with the Buds3 Pros.
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there Rob_L, we are grateful for your feedback on your Samsung Galaxy Buds3 Pro. We couldn't be happier to know you are so pleased with the audio quality and daily listening experience with your new earbuds. We have provided a link to the Samsung Support Team if you are curious about any potential options to help you with the fit. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
underwhelming
on October 14, 2024
Posted by: scott
from long island ny
Verified Purchase:Yes
you get a lot of feedback joice, buds never fit right and dont sit in ear correctly.They always feel like they're going to fall out of ear and sometimes they do. not worth the price.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there Scott, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot any frustration that may be occuring with your device and have the best experience possible. We have provided links to articles to help you with the audio quality and fit of your earbuds. We have also provided a link to the Samsung Support Team if you continue to experience frustrations with your earbuds or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best wireless galaxy buds 3 pro
on October 14, 2024
Posted by: Gabriel Beltran
from Austin texas
Expertise:Intermediate
Verified Purchase:Yes
Excellent upgrade at a good price buds pro 3 are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Most important improvement is enough
on October 14, 2024
Posted by: Theo
The most important thing about ANC headphones is the ANC and this is a CLEAR improvement on the old model. Almost as good as some over ear headphones. But it doesn't make up for the lack of ear buds to fit all ear canals with their being no mold option and only 3 bud fits where 2 of them feel exactly the same. the connectivity to devices that aren't Samsung is way to inconsistent for this price point,(I'm clear on SDLC) overall I'm disappointed because it was so promising.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there Theo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day. We would love to help you resolve any frustration that you are experiencing and help you have the best experience possible with your earbuds. We have provided links to articles to help you with the fit and connection of your earbuds. We have also provided a link to the Samsung Support Team if you would like assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade
on October 14, 2024
Posted by: BKNYC
from New York
Expertise:Intermediate
Verified Purchase:Yes
Excellent pair of buds to replace my previous Pros. I like them because they are lightweight and seem to be a nice improvement in noise cancellation and sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever
on October 14, 2024
Posted by: VinnyT
[This review was collected as part of a promotion.] I love these buds. They fit comfortably in my ears and I love the light feature. I wish they would light up as the music played but overall the sound quality is too notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing Earbuds
on October 14, 2024
Posted by: ShyGaz
[This review was collected as part of a promotion.] Great sound quality, very compatible with my Samsung device. Amazing purchase. ANC is great.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there ShyGaz, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are ecstatic to hear you are loving the use of your new earbuds and finding the audio quality to be so wonderful for you needs and wants. We have shared links to the full device manual and the Samsung Support Team to offer additional features that may further enhance your experience and answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Design and sound
on October 14, 2024
Posted by: TwinBuds
[This review was collected as part of a promotion.] Love the new design and sound quality of the new bud 3 pros. I've had every model since the original and these are a huge step forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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