Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,148 Reviews)
Rating breakdown 13,148 reviews
5 Stars
8,972
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Pro 3
from Daytona beach florida
Expertise:Expert
Verified Purchase:Yes
Outstanding earbuds great sound fit in ears perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on October 14, 2024
Posted by: Bdosier80
from Topeka, KS
Expertise:Expert
I love these ear buds. I traded in both my Buds live and my Buds pro 2 for one of each of the 3's. Gave the pro to my husband and kept the pro's for myself. The battery is better than any of the others I've ever had. The sound quality is great compared to the 2's and Live. These seem to stay in my ears better.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: iiivvyyy
from Newport News, VA.
Expertise:Expert
Verified Purchase:Yes
the sound is deep, & they stay in place (previous earbuds always fell out) Using the stem w/stroking feature (LOL) takes a little getting used to, since I'm now programed with their old school tap controls.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Gretchen
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Will not stay in my ear. Uncomfortable. They have really cool features but after about 10 mins they start coming out of ear and hurt. I have tried exchanging the tips but it did not help.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 16, 2024
Hey Gretchen, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the features and functionality of your earbuds, and we would love nothing more than to help you with the fit to have that optimal experience. We have provided a link to an article to help you troubleshoot this experience, and recommend performing a fit testwith your earbuds when you're connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Kim C
Verified Purchase:Yes
These are definitely quality earbuds! Love how it decides when to filter out ambient noise, really helpful in crowds or other noisey situations.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I made the trade
on October 14, 2024
Posted by: Dollar b1ll
from Atlanta
Expertise:Expert
Glad I made the trade. These sound a lot better. People hear me and not the background noise from my tractor trailer. That's a plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yubesh
Verified Purchase:Yes
I really like the sound quality and the feature on it. But still it fall off sometime when I have doing my cardio like jogging and Zumba.
Response from Samsung USBy Social Commerce, December 5, 2024
Hey there Yubesh, thank you for sharing your thoughts on your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you are overall happy with the audio quality and features of your new earbuds. We have provided a link to an article to help you with the fit of your earbuds, and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Johnnydee
from Homosassa florida
Expertise:Intermediate
Verified Purchase:Yes
These are the best buds I have owned. They sound great and fit well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US