Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,147 Reviews)
Open Ratings Snapshot
Rating breakdown 13,147 reviews
5 Stars
8,971
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Keep up the good work
on October 11, 2024
Posted by: James Tackett
from Clarksville Indiana
Expertise:Expert
Verified Purchase:Yes
They work really good noise cancellation is pretty good The only problem that I have is when I'm talking to somebody who's using AirPods I get a feedback and I also got feedback with every other headset I've ever used except for one and that was the between pro I didn't get feedback with those but every other headset I've used I did so they do a great job every other aspect I love
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
hello
on October 11, 2024
Posted by: Anonymous
Verified Purchase:Yes
pretty expensive to be honest i was expecting little bit more like talking and light equalize my voice would be dope
Response from Samsung USBy Social Commerce, November 29, 2024
Hello Kerry Kaberga, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important it is to our customers to feel that they have made a good investment in their chosen devices. Without knowing what features you are referring to specifically, we have provided a link to the full device manual to help you best align your earbuds to your preferences. We have also shared a link to the Samsung Support Team if you are ever interested in one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
NICE
on October 11, 2024
Posted by: scherfc
Verified Purchase:Yes
Great Sound, comfortable fit and functions. Highly recommended
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like them
on October 11, 2024
Posted by: Erica
from Jc., TN
Expertise:Beginner
Verified Purchase:Yes
I really like them so far sometimes fall out of my ear
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 29, 2024
Hello there Erica, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the audio quality and features of your new earbuds. We have provided a link to an article to help you troubleshoot the fit, and recommend making use of the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if this matter continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds
on October 11, 2024
Posted by: Billythemountain
from Peoria AZ
Expertise:Intermediate
Verified Purchase:Yes
Galaxy Buds3 Pro Silver
Select a rating below(Select 5 stars = Excellent, 1 star = Poor)
★★★★★
★★★★☆
★★★☆☆
★★☆☆☆
★☆☆☆☆
Galaxy Buds3 Pro Silver
Much better than my buds pro. They do not fall out. The sound quality is much better. Love them.
Quality insights are 2-3 sentences long.
Review title
Best Buds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on October 11, 2024
Posted by: Shane
Verified Purchase:Yes
These are very good, so much better than the second version
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just ok
on October 11, 2024
Posted by: Jeremy
from Iowa
Expertise:Expert
Verified Purchase:Yes
They're ok. Using the button on the buds is not convenient, mor consistent for me
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 15, 2024
Hi Jeremy, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the new design of these earbuds and change to the touch settings can take some time to adjust to as you begin to use thse earbuds. We have provided links to the full device manual and the Samsung Support Team. These resources can help you align the settings to your preferences and needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Earbuds falling out
on October 11, 2024
Posted by: Linus13
from Pembroke Pines, FL
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are falling out several times every day I use them at the golf drive range, no matter what tip size I use
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hello Linus13, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have your listening experience interrupted by the earbuds not staying in place. We have provided a link to an article to help you with the placement. If you haven't done so already, we also recommend doing a fit test while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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