Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,146 Reviews)
Rating breakdown 13,146 reviews
5 Stars
8,970
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great but the old ear adapters were better
on October 11, 2024
Posted by: Davilatl
Expertise:Expert
Great set of ear buds but one kept falling out of my ear. Tried to replace the silicone tip with a smaller size but its practically impossible to due without ripping them. Maybe a specific tool is required but it wasn't provided or mentioned in the documentation. The ear adapters on the last two models were much easier to replace. Why change it? For the price point, I'd expect a stronger silicone or at least some replacement adapters in the box.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not As Expected
on October 11, 2024
Posted by: 3Raina
[This review was collected as part of a promotion.] I'm sorry to hear that the Buds 3 Pro haven't met your expectations. My experience with the product has unfortunately not aligned with the quality I anticipated. There are certain aspects of its performance and overall user experience that I find lacking. It's disappointing when a product doesn't live up to its potential. I hope the company considers these issues for future improvements.
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hi there 3Raina, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it must be to have brand new earbuds that are not meeting your expectations, and we would love to assist you in any way possible. Without knowing the details of the features or settings that are causing this frustration we have provided links to the full device manual and the Samsung Support Team to help you at your convenience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
These producut has awesome noise cancellation
on October 11, 2024
Posted by: Katluvshergalaxybudspro3
[This review was collected as part of a promotion.] I use my buds where ever I go. You can eat a crunchy lunch and the caller on the other line will never know. These buds have a crisp clear sound and I have not found a flaw in them yet. On a scale of 1 to 10 I'd give a 10 as the best experience with galaxy 3 pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Harit koladia
from Irvine, California
Expertise:Expert
Verified Purchase:Yes
This is the first samsung galaxy but with a good ambient mode and touch controls that are actually usable. But i feel that the anc has taken a hit. For example when i am at the back of the bus, the aircon and the motor noise seeps through whereas anc on my buds 1 and 2 pro could handle it albeit with a slightly more nauseating feeling. Overall great product.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Excelente and awesome great looking quality product
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Antoinette
from San Diego, CA
Expertise:Beginner
Verified Purchase:Yes
I love the way it fits. Also, like the way it is color coded
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Fountain Inn, SC
Verified Purchase:Yes
Best ear pods I've owned. Better than beats and air pods. Sound is amazing. The adaptive surround sound is great. Not disappointed at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dee Jay
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Buds3 Pro offer excellent sound quality, comfortable fit, and effective noise cancellation. The intuitive controls and long battery life make them a great choice for everyday listening.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US