Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,146 Reviews)
Rating breakdown 13,146 reviews
5 Stars
8,970
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: crescentfresh
Verified Purchase:Yes
Great sound but subtracting one star for the earbud tips. They're comfortable, but too soft and thin to keep a good hold in my ear when moving around.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 22, 2025
Hi Crescentfresh. Thank you for your feedback on the Galaxy Buds3 Pro! We’re thrilled to hear that you appreciate the excellent sound quality, as our earbuds are designed to provide an outstanding audio experience. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to enjoy a wide range of sound. Regarding the earbud tips, we understand the importance of a secure fit during movement. The Galaxy Buds3 Pro comes with multiple ear tip sizes, allowing you to find the best option for your ears. Trying different sizes should help improve stability while you’re active. Your comfort is a priority for us, and we’re always looking for ways to enhance our product design. We truly value your input and will keep it in mind as we work on future improvements. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Moe dz
from NEW ORLEANS
Expertise:Beginner
Verified Purchase:Yes
I love it nothing wrong with it its fancy looking and doea n't hurt the ear , and they should name them as smart ear buds pro
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Oscar
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Good earbuds, great sound. Lights on Device tend to flicker. Overall pretty good.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for your review of the Galaxy Buds3 Pro, Oscar. It’s wonderful that you're enjoying the excellent sound quality these earbuds provide. With advanced sound technology, the Buds3 Pro are made to provide an immersive audio experience. Regarding the flickering lights, your feedback is appreciated. We recommend ensuring that your buds are up to date with the latest software updates. We value your input and continuously work to enhance our products based on user experiences. It's great to know you find the Buds3 Pro overall quite good! If you have any further insights or questions, please be sure to reach out to us at Samsung Support. Your satisfaction is what drives us! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MeXiCaNNiNjA
from Concord California
Expertise:Expert
Verified Purchase:Yes
Love e'm! I've tried multiple buds and these are tge best ones! Hands down!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
Excellent product. Recommend highly. Even if you're with that other company.
Written by a customer while visiting Samsung US
Posted by: wplowy
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Going from Buds+ to these I was expecting a bit more. They catch on my sweatshirt when I take it off since the new ones are a new design. Some of the main cool features only work on the flip phones, which no one has, so it makes no sense to not have it work on the Ultra. Overall I would not recommend over the older models.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hi there Wplowy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand that it can take some time to adjust to the new redesign of these buds for a range of activities. We have also provided a link to the full device manual to help you with all of the settings and capabilities to help you align them to your preferences and fully enjoy your new buds. We have also provided a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Ok just ok
on October 11, 2024
Posted by: Dame
Expertise:Expert
Honestly not worth the money. If you have the buds previous buds its not worth it. Battery life is still bad. Phone calls are ok. I don't mind the change in design if the function makes sense.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 14, 2024
Hi Dame, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with any features of your device that are not operating as expected or intended. We have provided a link to an article to help you with the battery life, and another to the full device manual to help you maximize your experience with the settings. We have also shared alink to the Samsung Support Team if you believe your device is not functioning properly. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Shay
from Montgomery, AL
Expertise:Intermediate
Verified Purchase:Yes
They are really great but I'm not to fond of the extended microphone that comes out from the bottom. It gets tangled in my hair and is easily knocked out of my ear. Everything else about these new earbuds are very satisfying. They have great sound, comfortable wear in the ear, crisp bass, and noise cancelling is awesome. I love the new volume control on the earbuds but I just wish there was another way to do it without the extended microphone at the bottom.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US