Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,146 Reviews)
Rating breakdown 13,146 reviews
5 Stars
8,970
4 Stars
2,133
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: ManWithTooBigEarsIGuess
from Chicago
Expertise:Expert
Verified Purchase:Yes
sound quality was good. The adaptive noise canceling was very annoying. It turned down my music anytime noise was made. The whole purpose of noise canceling is to keep those noises out. Even with it "turned off" it was still weird. The buds also made sharp high pitch noises any time i needed to push them in farther or when I had them in my hands while taking them out or putting them in. They also would NOT stay in my ears. I tried all 3 sizes of tips, I tried doing pulling on the top of my ear while putting them in, pulling on the bottom of my ear, twisting them, and buying aftermarket tips. There was nothing I could do to get these things to stay in my ear for more than 5 min. Then every time i had to push them back in, I was punished with a high pitch chirp in my ear. I wanted SOO bad to love these, but had to return them. I love my buds FE but I was looking forward to a more premium experience. I will just have to love the FEs and then give the buds 4 pro a try in a few years.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there ManWithTooBigEarsIGuess, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds are to you every day. The feedback you mention experiencing is usually caused by the microphone being obstructed during the adjustment. We are thrilled to hear you have a pair of earbuds you love that work well for your needs and wants. We have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Busy Doc
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
Sound is excellent. ANC works great. Controls are responsive. So comfortable that I forget to take them off when I'm not using it. Best earbuds I've owned so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Pair of Earbuds I have bought
on October 11, 2024
Posted by: Zfreed08
[This review was collected as part of a promotion.] I use my Galaxy Buds anytime I'm out and about, I use them for many reasons, they have a great seal and no sound leak. They have great noise cancelation. They also have more bass than you would expect out of any earbuds. Notably my favorite feature would be the seamless translation provided by Galaxy AI. I use this when I'm talking to anyone in a language I can't natively understand. They have overall benefited me a lot and I would absolutely recommend them to anybody to buy. They are my favorite pair of earbuds that I have ever bought. They are also very sleek looking and don't really stick out too much, so they go well in almost any situation.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ronnie P
from Hamilton, Ohio
Expertise:Expert
Verified Purchase:Yes
I recently purchased galaxy buds 3 pro and they are great other than a couple things. One thing i can't stand is them falling out of my ears, but I haven't owned a pair of galaxy buds that didn't fall out and I don't understand why that happens because you should be able to run and exercise WITHOUT this happening. My other issue is the new voice command feature, sometimes it does not work even if you scream a command!! I figured adding a stem would help the falling out issues of the past buds but I guess not.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Acura1314
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
Look great, sounds great, very comfortable to wear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: HaeK
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
Love the sound quality and functionality! Much improved from previous models
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ahmet
from NJ
Expertise:Expert
Verified Purchase:Yes
I really enjoy the new Buds3 Pro. The sound quality and noise cancellation are awesome! The only thing I dislike is that they are hard to keep in my ears. Even when I'm laughing, they pop out. I haven't found a solution for this yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro, Ahmet. We are thrilled to see that you love the sound quality and noise cancellation because those features are designed to deliver an immersive audio experience perfect for enjoying your favorite music or podcasts. We understand that keeping the earbuds secure during activities like laughing has been challenging for you. The Galaxy Buds3 Pro comes with multiple ear tip sizes to help create a better fit tailored to your ears. We encourage you to try out the different sizes included with your earbuds, as a snug fit can significantly enhance both comfort and stability. In addition, consider using the SmartThings Find feature to help you locate them if needed. Thank you again for your feedback. Your experience is valuable in helping us improve our products. For any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: AJ A
from Texas
Expertise:Intermediate
Verified Purchase:Yes
new design featured with more comfortable, great sound quality however sometimes during the call there is some lags
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US