Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Long Beach, CA
Expertise:Intermediate
Verified Purchase:Yes
They are a slight upgrade from the galaxy 2 buds, but mine seems to be a little defective so maybe other users have better things to share.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hello Adam Townsend, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you found these to be an improvement over prior generations of earbuds, and we would love nothing more than to help you troubleshoot any frustration you may be experiencing with your device. Without knowing the specifics of your experience, we have provided links to the full device manual and Samsung Support Team. These resources can help you resolve any experience that may be causing frustration and have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kyle
Expertise:Intermediate
Verified Purchase:Yes
Quality earpieces providing quality sound! They fit comfortably in the ear and they even come with different sized ear pieces, just in case the default size is too large/small. Controls are responsive and easy to remember, but it would have been nice to get a quick printout of what said controls were in the box.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound to get lost in
on October 9, 2024
Posted by: Ike91f
[This review was collected as part of a promotion.] Unbelievable sound quality, the 360 and the ability to change eq levels! I just can't get over the deep clear sound you get no matter what kind of music or movie. The noise cancelation on top of the sound is like the icing on the cake. I know some reviews complained about putting the buds in the case. Just like anything new, you will master it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gavin Gregory
from New York City
Expertise:Intermediate
Verified Purchase:Yes
I'm shocked at how amazing these sound! I thought nothing could top my first gen buds but this is truly a few light years ahead. The noise cancelation is out of this world. I always skip a generation as i was so satisfied with my older pair. Glad i got these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I finally understand...
on October 9, 2024
Posted by: Doubled7227
[This review was collected as part of a promotion.] I wondered what was so great about the little stem. Well it's the added features that makes it worth it. Something fulfilling about that clicking feel.
Still needs to work on the adaptive ambient sound but I love how comfortable they are.
Value
4
Response from Samsung USBy R&R Team, January 22, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! It's great to see that you are happy with your buds so far, especially the new design. The Galaxy Buds3 Pro feature customizable touch controls that enhance user convenience. These intuitive controls allow users to perform various functions such as pausing music, skipping tracks, and accepting calls with ease. The personalization aspect ensures that each user can tailor the controls to their preferences, making the listening experience more user-friendly and efficient. We noticed you may have some concerns regarding the ambient mode. We would love to gather some additional information about this so that we can ensure everything is functioning properly. Please reach out to us at Samsung Support so that we can look into this. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Good Experience
on October 9, 2024
Posted by: goldnjohn
[This review was collected as part of a promotion.] I have been using Galaxy Buds 3 Pro for two months, and it has been a pleasant experience. The Buds are so good overall. They are much better and better built than all of the buds I've used before.
The buds are so comfortable that I've been wearing them for extended hours without hesitation. Another reason is the Galaxy AI adaptive noise cancellation. I never have to remove the buds when having small talk and discussing. Galaxy AI has been more helpful in separating surroundings and music, so we can hear the surroundings clearly without compromising music.
The voice commands make it so easy to switch between songs. It is fast and responsive. It detects right before I finish my sentence and completes the action, which I really admire.
It would be better if Buds 3 Pro had automatic switching between non-Samsung devices because I see myself using different things over the days, switching between Windows, Mac, Samsung phones, and so on. Though the easy connectivity helps fast connections, it would be better if the buds switched between devices that play sound, reducing extra steps to go to Bluetooth settings and connect.
Overall, I have enjoyed this product. It is one of my favorites. The sound quality, call quality, battery, fit, head tracking, and so on—all the features contribute to a premium experience. I am so happy to have purchased Galaxy Buds 3 Pro.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Airbud 3 Pro 🎧🎶 #NewRelease #TechGadget #Wireles
on October 9, 2024
Posted by: Nooristani
from Missouri
Expertise:Expert
Verified Purchase:Yes
The products are of exceptional quality, and the voice cancellation feature provides remarkable comfort in crowded environments. Overall, I am highly satisfied with the performance and functionality of the products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shae
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I love the sound the design is beautiful! There a must have!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US