Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bob C
from Kansas
Expertise:Expert
Verified Purchase:Yes
They finally got it right. These are awesome, fit great, stay in your ear and love the auto noise cancelation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Zoe H
from Port Orchard, WA
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are so comfortable, and their ambient noise canceling settings are amazing! They switch so we'll to be able to hear if someone is talking to me (or I'm talking) without it feeling like I'm in a big echo chamber.
I am very happy with my purchase and would definitely recommend these to anyone wanting a high quality listening experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: George
from Grand rapids michigan
Expertise:Intermediate
Verified Purchase:Yes
Overall a good value for the money. Sound quality is excellent, and they do pretty well at noise canceling. The battery life is only ok.
I would recommend this to a friend!
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, George! We're pleased that you're enjoying their excellent sound quality and effective noise-cancellation features. It's also great to know that you appreciate the value they provide. Just to highlight, the Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to an impressive 30 hours when using a fully charged case. To help maximize your battery life, consider keeping the earbuds in the charging case with the cover closed when they're not in use. Additionally, adjusting the notification settings through the Galaxy Wearable app on your connected phone, or the Galaxy Buds app for iOS users, can also help conserve battery power. We hope these tips enhance your overall experience! If you have any further thoughts or questions, please do not hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Alvin
Verified Purchase:Yes
Very convenient and conformable to use. Translation was very easy because its features
Written by a customer while visiting Samsung US
Customer Rating
5
Love them.
on October 9, 2024
Posted by: Brent
from Minnesota
Expertise:Intermediate
A great set of headphones. I liked the other Galaxy buds but these are better in my opinion. I really love the sound quality and the noise cancelation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Case clicks and ambient went out fast
on October 9, 2024
Posted by: Iiii
I bought these barely 3 days ago and the second day the case started clicking badly when I open it and the earbuds themselves had problems,the ambient mode went from clear sound to very static.
Response from Samsung USBy Social Commerce, October 14, 2024
Hi there Liii, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds, and have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you would like to discuss the experience with your charging case. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Buds EVER!
on October 9, 2024
Posted by: Rustiio
[This review was collected as part of a promotion.] These are the best Samsung Buds yet! The sound quality is amazing, the battery life is so good and the design of them with the blade lights is so cool! I used Galaxy AI when I was out and about trying to help someone from a Spanish speaking country and helped him at the store and I couldn't have done it without these earbuds! I use these everyday for work, listening to podcasts and videos, music and movies. I love these earbuds!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Unraveled
from Houston tx
Expertise:Expert
Verified Purchase:Yes
They work well but sometimes they sound static wise
I have to reset my phone for it to stop and sound correctly. I got the s23 ultra but still happens.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your feedback and want to work with you to enhance your listening journey. If you're encountering static noises, we recommend checking for the latest software updates for both your Galaxy Buds3 Pro and your connected device. Keeping your devices updated ensures you benefit from the latest improvements and features. Additionally, a simple restart can do wonders—just power off your earbuds and turn them back on. If that doesn’t do the trick, performing a reset can help refresh the earbuds and resolve any lingering performance concerns. If you need any further guidance on any of these steps, please check out the link attached. Your listening experience is important to us, and we're here to help you enjoy every moment with your Galaxy Buds3 Pro! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=If%20you%27re%20experiencing%20static,help%20clear%20any%20minor%20problems.
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Written by a customer while visiting Samsung US