Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Sumsang
from Texas
Expertise:Intermediate
Verified Purchase:Yes
They sound really Good but I hate the shape of the stem. You guys need to chamge that. Also i they don't sit properly in the ear like the previous buds 2 pro. They seem a bit bulky.
I would recommend this to a friend!
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 11, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit is to you every day during usage. We have provided a link to an article to help you with the fit, and another to the full device manual to help you with the touch settings and other features. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Mary
from Utah
Expertise:Beginner
Verified Purchase:Yes
Amazing product. I love it! It is sturdy, cute and elegant.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Misty
from Thib LA
Expertise:Intermediate
Verified Purchase:Yes
Comfortable, light weight & work amazingly! They keep a good charge and the sound is amazin!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds Pro 3 Review
on October 9, 2024
Posted by: MuggleKing
[This review was collected as part of a promotion.] Sound Quality:
The Buds Pro 3 deliver impressive sound quality. The audio is clear, well-balanced, and offers a good level of detail. I found the bass to be punchy without being overpowering, and the mids and highs were crisp and clear.
Controls:
I really appreciate the click-based controls for pausing and forwarding music. They provide a more tactile and reliable experience compared to touch controls, which can sometimes be finicky.
Reliability:
Unfortunately, one of the earbuds stopped working within a month of use. This was a disappointing experience, and I had to go through the hassle of filing a warranty claim. However, I will say that the replacement process was smooth, and I received a new pair without any issues.
Overall:
Despite the reliability issue I encountered, I'm still satisfied with the Buds Pro 3. The sound quality is excellent, and I prefer the click controls over touch controls. If you're looking for a good pair of earbuds with solid sound and convenient controls, the Buds Pro 3 are worth considering. Just be aware that you might encounter some reliability issues.
The Buds Pro 3 deliver impressive sound quality. The audio is clear, well-balanced, and offers a good level of detail. I found the bass to be punchy without being overpowering, and the mids and highs were crisp and clear.
Controls:
I really appreciate the click-based controls for pausing and forwarding music. They provide a more tactile and reliable experience compared to touch controls, which can sometimes be finicky.
Reliability:
Unfortunately, one of the earbuds stopped working within a month of use. This was a disappointing experience, and I had to go through the hassle of filing a warranty claim. However, I will say that the replacement process was smooth, and I received a new pair without any issues.
Overall:
Despite the reliability issue I encountered, I'm still satisfied with the Buds Pro 3. The sound quality is excellent, and I prefer the click controls over touch controls. If you're looking for a good pair of earbuds with solid sound and convenient controls, the Buds Pro 3 are worth considering. Just be aware that you might encounter some reliability issues.
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there MuggleKing, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you were so intially pleased with the audio quality, and that you have been able to complete your warranty claim wtih minimal difficulty. Please, don't hestiate tor each out to us again any time with additional feedback or if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Jess
from Bay City Michigan
Expertise:Intermediate
Verified Purchase:Yes
Sounds great! One of the rubber tips ripped when trying to replace.
Might just be my ears but the buds pro 2 fit better
Might just be my ears but the buds pro 2 fit better
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Mike H
from Illinois
Expertise:Expert
Verified Purchase:Yes
Great quality sound, good ear fitment and excellent call quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kannik
from Trenton, NJ
Expertise:Expert
Verified Purchase:Yes
Best buds ever. Samsung makes the world a better place.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit. Stay in my ear. Lasting charge
on October 9, 2024
Posted by: Phoenix
[This review was collected as part of a promotion.] I drive commercial trucks. And these buds are great. People on other end of the call can't hear any thing on my end. It's clear, no what did u say, and I hear everything people on the other end say. It last the whole time im driving. And when I'm done I switch from one ear to the other. So the one I had can charge. While I'm on my 10 hour reset i start playing video games or playing with the Galaxy AI on my ultra 24. I've had almost every samsung true wireless ear buds. And these are my favorite.
Value
5
Written by a customer while visiting Samsung US