Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Unbelievable sound!
on October 8, 2024
Posted by: Mystery
[This review was collected as part of a promotion.] I have never heard such clear and precise sound out of any ear buds! The noise canceling is insane, I won't even have any music playing and it blocks out most sound. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Posted by: N8 dawg
from Bethlehem
Expertise:Expert
Verified Purchase:Yes
Fantastic sound quality and significantly better than airpods, especially for the $$$
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nate
Expertise:Intermediate
Verified Purchase:Yes
These headphones are good. They are light and comfortable. There is an issue with feedback while placing them in my ears which can be quite annoying and startling if you are not prepared for it.
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Nate, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are happy to hear you are overall enjoying the usage of your earbuds every day, and we would love to help you with the audio quality and feedback. This is most commonly caused by an obstruction to the microphone during placement, but we have provided a link to an article if that is not the case for you. We have provided a link to the Samsung Support Team as well if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Wooramz
from Anaheim, CA
Expertise:Expert
Verified Purchase:Yes
Speakers are amazing, bud keys or soft and easy to click, no more lag, very comfortable even longtime use. Of course battery life is increased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor
on October 8, 2024
Posted by: Jennifer
Not even 30 days old and the ear piece broke off. This is a know issue.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 11, 2024
Hi Jennifer, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information for one on one assistance to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Roberto
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Wish they fit better but play around with them and eventually they stay in
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Customer
from Patchogue ny
Expertise:Intermediate
Verified Purchase:Yes
Volume not the best. Needs more power. Doesnt gwt loud enough
No, I would not recommend this to a friend.
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Customer, thank you for your feedback on your samsung Galaxy Buds3 Pro. We understand how important the fully immersive volume and listening experience are to you on a daily basis. We have shared below alink to help you troubleshoot the volume of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dayne
Verified Purchase:Yes
Have really enjoyed my new Samsung Galaxy Buds 3. They work really great!
Written by a customer while visiting Samsung US