Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,925 Reviews)
Rating breakdown 12,925 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great quality however short battery life.
on June 25, 2025
Posted by: Dallasian
[This review was collected as part of a promotion.] Great product with great sound quality. Phone calls are crystal clear. However battery life is little disappointing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Pass on these
on June 25, 2025
Posted by: Totoro
The look of the headphones are nice. But it does not last long. Its suppose to last at least 6 hours. Tje headphones and case are fully charge. When I start work at 8am, I listened to music and then around 10:30am, I would call my partner or mom to talk on the phone for about 20 to 30 minutes. And then by 11:30am, I have to recharge the headphones before my lunch break.
Sometimes when the headphones are charging, it would only charge one side (mostly right side) and then charge the other side. So then I have to take out the right one to let the left one to charge.
Even when I use both of them at the same time, one of them runs out of battery faster. Idk.
If you're paying this much for headphones. Please make it last longer like 10 hours with listening and talking on the phone. I dont even use the special features. I miss my galaxy buds 3. Those were amazing and lasted forever without having to charge once while im at work.
Sometimes when the headphones are charging, it would only charge one side (mostly right side) and then charge the other side. So then I have to take out the right one to let the left one to charge.
Even when I use both of them at the same time, one of them runs out of battery faster. Idk.
If you're paying this much for headphones. Please make it last longer like 10 hours with listening and talking on the phone. I dont even use the special features. I miss my galaxy buds 3. Those were amazing and lasted forever without having to charge once while im at work.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 25, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Totoro. We really appreciate your insights as we continue to make improvements and changes. We love to see that you had a great experience with your Galaxy Buds3! To ensure you have an equally enjoyable experience with your Galaxy Buds3 Pro. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power and ensure they last when you need them, make sure to store the earbuds in the charging case with the cover closed when not in use, adjust the notification settings through the Galaxy Wearable app on your connected phone, and if using iOS, modify the notification settings in the Galaxy Buds app. We hope these tips enhance your experience! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on June 26, 2025
Posted by: Atom1c
[This review was collected as part of a promotion.] Well, these buds are really nice looking, it has pretty good water resistance and dust protection . I have used these buds in really dusty places and I can confidently say that these are really good. But it has some flaws too , buds become almost unusable after sweating a lil bit. After 3-4 months of usage the bud on the left side started tweaking. There were issues with audio, audio kept dissappearing for 3-10 seconds. After 6 months buds couldn't charge from the case even case had 100% battery. I had to put them inside case and then plug in the power adapter to case in order to charge them. And some might call these buds heavy but as a person who has been using these buds since the end of november at least two hours per day, I think that the weight is fine. But I have problems with their fitting. They tend to fall even after a small exercise or work or even while i am brushing my teeth. I and one of the things that I like about these buds is the design. Design of these are perfect, with very edgy and slick look.
Overall, my experience with these buds were quite awesome even with those issues. Hope you can fix those issues ,so others won't face these issues. And as long as you keep improving the next versions of buds, I will definitely stick with the galaxy buds.
Sound quality 9/10
Noise canceling 8.7/10
Design 9.9/10
Overall 9.4/10
Overall, my experience with these buds were quite awesome even with those issues. Hope you can fix those issues ,so others won't face these issues. And as long as you keep improving the next versions of buds, I will definitely stick with the galaxy buds.
Sound quality 9/10
Noise canceling 8.7/10
Design 9.9/10
Overall 9.4/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente sonido
on June 27, 2025
Posted by: Neko1102
[This review was collected as part of a promotion.] El sonodp es estupendo la calidad como ningún otro dispositivo y si Galaxy Al es estupendo
The sound is great, the quality is great like no other device, and if Galaxy Al is great.
The sound is great, the quality is great like no other device, and if Galaxy Al is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound, Good Design, but ...
on June 28, 2025
Posted by: TbirdMan
[This review was collected as part of a promotion.] These are a great upgrade from the Bud2 line. Sleeker and better sound and sound features. Like the noise canceling effects. On that topic, the noise canceling algorithm need to do a better job detecting sounds made my landscapers. I wear might when doing yardwork. The noise canceling has issues when I'm running mower. It starts off doing fine, but if I stop, the mower and restart. The bud think I'm taking to someone and disable the effect. I had to cover both ears with my hands to get the noise canceling to turn on again. Yes, I'm at the latest firmware.
My second issue is the case. It takes several tries to get the bud seated in the case so the charging ports make proper contact. I don't know if it's my case or just a design problem. I also have a terrible time get the bud to pair using the button on the bottom of the case.
Some the the Galaxy AI features, like voice control, Volume up/down and active translation are slick. language translation still needs some work.
Fix these issues in the next version and you'll have a true winner.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love them
on June 28, 2025
Posted by: Turtle
[This review was collected as part of a promotion.] I am a house cleaner and the quality of the sound is amazing. I cannot even hear my vacuum when its running. And when someone or myself talk it goes to ambient sound so you can hear them. It also translates languages if you need it to which is amazing. Definitely deserves more than 5 stars!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Brooklyn, NY
Expertise:Expert
Verified Purchase:Yes
Loud enough when having a conversation and listening to music. Swipe and click functions work well. It's not that safe when inserted into the ear like the previous models. They tend to fall off if I make contact with them with my hand or if I were to remove a pullover shirt.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A good addition to your Samsung Phone
on June 30, 2025
Posted by: SunnyP
[This review was collected as part of a promotion.] I have been using the Galaxy Buds3 Pro with "Galaxy AI" for the past several months paired with my fold 5 phone and have an amazing experience.
The transition of calls from phone to buds is pretty seamless and voice quality is good. Listening to music on the buds with active noise cancelling really helps outdoors especially in noisy places like airports and planes.
Overall pretty happy with the buds, but battery life could be improved.
Value
4
Written by a customer while visiting Samsung US