Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Phuong Le
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the sound. The sound is much better than Airpods Pro 2. The sound from some songs comes out better than Bose QuietComfort Ultra earbuds, and some songs the sound from Bose is better.
They're very comfortable and much more comfortable than Airpods Pro 2 for sleeping. I need the ANC earbuds while sleeping to block the noise from my partner's snore. That's why I replaced 2 pairs of Airpods Pro 2 with 2 pairs of Samsung Buds3 Pro for sleeping and another pair for the gym to take turn with my Bose QuietComfort Ultra earbuds and Bose Quietcomfort headphones. I don't like Sony because of the bean shapes.
What I don't like:
I need good ANC earbuds to block the noise from snores, but it's very disappointing because they only REDUCE the noise, not block it, so sometime I still have to put the Bose QuietComfort Ultra earbuds to block the noise, but they're not as comfortable as these Samsung Buds3 Pro. I even could hear his breaths. I really hope Samsung could fix this issue with updates soon.
Colors: I wonder why Samsung only has 2 boring colors for these earbuds. I've bought several Bose QuietComfort earbuds and headphones because of the colors. I hope Samsung will give more colors for these earbuds soon, so I'll be willing to buy more pairs.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dan S
from New York
Expertise:Intermediate
Verified Purchase:Yes
Very nice upgrade from Buds2 Pro. Nice sounds and easy/comfort fits
Features
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phuong Le
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the sound. The sound is much better than Airpods Pro 2. The sound from some songs comes out better than Bose QuietComfort Ultra earbuds, and some songs the sound from Bose is better.
They're very comfortable and much more comfortable than Airpods Pro 2 for sleeping. I need the ANC earbuds while sleeping to block the noise from my partner's snore. That's why I replaced 2 pairs of Airpods Pro 2 with 2 pairs of Samsung Buds3 Pro for sleeping and another pair for the gym to take turn with my Bose QuietComfort Ultra earbuds and Bose Quietcomfort headphones. I don't like Sony because of the bean shapes.
What I don't like:
I need good ANC earbuds to block the noise from snores, but it's very disappointing because they only REDUCE the noise, not block it, so sometime I still have to put the Bose QuietComfort Ultra earbuds to block the noise, but they're not as comfortable as these Samsung Buds3 Pro. I even could hear his breaths. I really hope Samsung could fix this issue with updates soon.
Colors: I wonder why Samsung only has 2 boring colors for these earbuds. I've bought several Bose QuietComfort earbuds and headphones because of the colors. I hope Samsung will give more colors for these earbuds soon, so I'll be willing to buy more pairs.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Zfold user
Verified Purchase:Yes
The buds are really comfortable to have in the ear also very premium feeling when listening to media
Written by a customer while visiting Samsung US
Posted by: Zfold user
Verified Purchase:Yes
I like my earbuds but they sometimes get confuse by with airpods i always have to say that they're not airpods other than that i like them very much
Written by a customer while visiting Samsung US
Customer Rating
2
Do not buy these, too many issues
on October 4, 2024
Posted by: TedW
from Virginia
Expertise:Expert
I bought the buds3 pro the day they came out. I have owned and used every Samsung buds since the buds live. The noise canceling on these "pop" when using tools or around running equipment, like a weed eater or chainsaw. Now the buds will not easily charge in the case. Once I drop the buds in the case I have to twist, wiggle, and push in hopes they begin to charge. Two stars because these are the best fitting earbuds from samsung so far but everything is a huge step back.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hi there TedW, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your earbuds and troubleshoot any frustration you may be experiencing. For the audio pop you mention, we have provided a link to an article to help you with the audio quality, and recommend using the Samsung Wearables App to help you adjust the intensity of the ANC setting to best align to your needs. We have also provided a link to the Samsung Support Team to offer assistance with the charging of your device. We appreciate you being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: G Barrios
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
nice design and colors, excellent sound, easy to carry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sawmore
Verified Purchase:Yes
Better audio quality then Buds two pro. Quieter overall volume.
Response from Samsung USBy Social Commerce, October 10, 2024
Hello Sawmore, we appreciate you sharing your experience with your Samsung Galaxy Buds3 pro with us. We understand how important a fully immersive listening experience is to you, and we would love to help you in this experience. We have provided a link to an article to help you troubleshoot the audio quality and volume. We have also provided a link to the full device manual and Samsung Support Team to help you adjust the audio profile settings to best align to your preferences. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US