Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mark
Verified Purchase:Yes
Die too quick my buds 2 pro lasted longer. Sound great just die too quick.
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Mark, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the audio quality and features of your earbuds. Without knowing the specifics of the battery life of your device, we have provided links to an article to help you with the different battery features and capabilities and another to the Samsung Support Team if you believe there is an underlying factor of your device causing this frustration. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The best earbud style headphones ever experienced.
on October 2, 2024
Posted by: Tardis
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
The best earbud style headphones ever experienced. These are a breakthrough in sound. The dynamic range of sound and deep subwoofer style bass is out of this world. Its unreal how amazing they sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lana
from South Carolina, USA
Verified Purchase:Yes
I love these ear buds. They sound excellent and I love everything about them including the voice control. I am quite happy with them!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Okay ANC but battery life less then advertised.
on October 2, 2024
Posted by: xxx xxx
from Florida
Verified Purchase:Yes
ANC is okay but not the best. It can block sounds but still many noise come through. Sound quality is really good. The battery life is below as what is advertised.
No, I would not recommend this to a friend.
Features
3
Performance
3
Value
3
Response from Samsung USBy Social Commerce, October 9, 2024
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you ensure you have the intended experience with your earbuds and love using them every day. We have provided a link to an article to help you with the battery life, and another link to the Samsung Support Team to offer additional assistance if your device is not operating as intended. We have also shared a link to the full device manual that will guide you through the steps of increasing and decreasing the intensity of the ANC setting. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Villainous
Expertise:Intermediate
Verified Purchase:Yes
Great sound! Fit very well in my ears with no discomfort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Emacg
from Lincoln, California
Expertise:Intermediate
Verified Purchase:Yes
Love everything about the earbuds but I miss the touch controls from the galaxy buds 2 Pros
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Portland Oregon
Expertise:Expert
Verified Purchase:Yes
headset sometimes fall out of ears and that's bad. AI-AI is this the new craze? I didn't see anything related to AI, the translator is not working with S22 ultra.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Isaac Amo
from KY
Expertise:Expert
Verified Purchase:Yes
Sound is very crisp. I enjoy it mostly at work. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US