Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,923 Reviews)
Rating breakdown 12,923 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Most Feature Better Than Sony or Bose
on June 18, 2025
Posted by: TrigunHero
[This review was collected as part of a promotion.] What is better than Sony and Bose (assuming you are also in the Samsung ecosystem more broadly)?
1. ANC
2. Device Pairing and Switching (eco)
3. 360 Spatial Audio (eco?)
4. Water and Dust Resistance
5. Control vis App (eco?)
6. Noise Suppression During Calls
2. Device Pairing and Switching (eco)
3. 360 Spatial Audio (eco?)
4. Water and Dust Resistance
5. Control vis App (eco?)
6. Noise Suppression During Calls
What is worse than Sony and Bose?
1. Dolby (Sony)
2. On Bub Controls (Sony)
3. Out of Box Sound Profile (Bose)
2. On Bub Controls (Sony)
3. Out of Box Sound Profile (Bose)
I'm sure there are creature comforts I'm missing (especially set and forget items). But, honestly, I ditched my Bose and my Sony and my Beats Fit Pro - all of which is used for different use cases during the same period of time - for the Buds Pro 3.
If you are in the ecosystem it's a no brainer - buy them (period.).
If you aren't in the ecosystem, they are still very compelling, but Sony and Bose may have more accessible feature that would otherwise be "locked" unless using anither Samsung device (phone, tablet, etc).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Earbuds that combine sleek design with high perfor
on June 20, 2025
Posted by: Topilot
[This review was collected as part of a promotion.] I’ve tried countless earbuds over the years, but since I discovered these, I can’t imagine going anywhere without them. During my early morning runs and busy commutes, they stay powered through without constant recharging. The moment I hit play, the bass hits with a punch that wakes my senses, and the highs sparkle with clarity. On crowded subway rides or at a busy café, the noise cancellation creates a personal sanctuary—I’m in my own world whether I’m drafting reports, pushing through HIIT sets, or losing myself in a favorite album. Pairing them with my Galaxy phone is effortless: song skips, volume tweaks, and ambient sound mode all respond instantly. It’s not just convenience—it’s a listening experience that feels perfectly tuned to every part of my day.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro! We're excited to see that they’ve become a key part of your daily routine, especially for your morning runs and commutes. It’s great to see that the battery life keeps you powered up and that the sound quality has enhanced your listening experience, whether you’re working or in workout mode. We're also pleased that the noise cancellation creates the personal sanctuary you enjoy. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy, too buggy, major disappointment
on June 21, 2025
Posted by: Machap
from Mississippi
Expertise:Expert
They sound great, when they work. Software is buggy, and loses connection randomly, or if on a call for more than a couple of minutes, the microphone starts to fail and the person I'm calling tells me I sound like a robot. The right bud rarely charges over 35% and I've only had them a few months. Don't purchase. Galaxy buds2 pro were much better product even if they fell out on the plane a few times when I would lean over.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro, Machap. We love to see that you enjoyed your Galaxy Buds2 Pro but we want you to have an even better experience with your Buds3 Pro. We've compiled some some resources in the links attached that should help address all of your concerns. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome NC
on June 22, 2025
Posted by: CalKeewee
[This review was collected as part of a promotion.] When you put both ear buds in it's crazy how the Galaxy AI works on the noise cancelling and everything gets very quiet. Perfect for flights
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and fit with 1 flaw
on June 22, 2025
Posted by: VanguardWraith
[This review was collected as part of a promotion.] I decided to pair my new Galaxy S25 Ultra with a new set of Galaxy Buds Pro3.
Wow. I haven't used Samsung Buds since the Samsung Live bean shaped Buds. I like those but these are amazing.
The sound quality is top not. The noise canceling is better than my Sony XM4s and the fit is superb. I can't even feel them.
Controls are intuitive and I love the design of them.
But these Buds have 1 fatal flaw - removing the tips. I watched the video but ended up tearing 1 of the medium ear tips.
The reason I was removing them was to change to the small ones provided.
But it is truly difficult and a poor design. I think Samsung can improve on this design in the next iteration. Seeing that I will only do this once, I won't deduct a star.
This isn't just me, there are lots of people online saying the same thing.
Other than that, they are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on June 22, 2025
Posted by: MrRomeo
[This review was collected as part of a promotion.] Earbuds earbuds are really cool.When you put them on noise-canceling really works.You can't hear anything in background.Also when watching movies it feels like you're there ten out of ten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bud3 Pro Review
on June 23, 2025
Posted by: Acharya
[This review was collected as part of a promotion.] The Bud3 Pro are phenomenal. It's nouce cancellation and ambient sound is great. Connectivity to multiple devices works seamlessly without any issue. Using Galaxy AI through voice commands is a big plus too.
10/10 Would recommend
Value
5
Response from Samsung USBy R&R Team, June 23, 2025
Thank you so much for your fantastic review of the Galaxy Buds3 Pro, Acharya! We’re so elated to see that you're enjoying the phenomenal noise cancellation and ambient sound features! It’s great that you find the seamless connectivity to multiple devices valuable as well and that using Galaxy AI through voice commands truly enhances your experience. Your 10 out of 10 rating means a lot to us and inspires our team to keep bringing you the best. If you ever need assistance, please reach out to us at Samsung Support. -Kelvin
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Ear Buds
on June 25, 2025
Posted by: Samthesamsunglover
[This review was collected as part of a promotion.] I read the reviews about them not fitting and at first I worried about them falling out or uncomfortability. However, once I found the right size tips, which were the ones I was not expecting to be "my fit" they have been great. I run in them and they stay in! The Galaxy AI use of the adaptive and noice cancelling mode is excellent.
Sound quality is excellent too. Music and podcasts come out great.
My only issue is that the seamless transition between my Galaxy Book Pro and my phone is not seamless and I still have connection issues. Sometimes they will not connect right away to my computer or there will be audio or mic issues. I hope they fix this software issue soon because it leads to too many annoyances given how much they are.
Overall a good product and would highly recommend.
Value
4
Written by a customer while visiting Samsung US