Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great audio performance, poor ability to connect
on October 3, 2024
Posted by: Edward L
from va
Expertise:Intermediate
Verified Purchase:Yes
Oftentimes need to re-connect manually instead of automatically. My airpods pro 2 connected more seamleslly with my devices. I have a samsung phone and macbook pro.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Edward. We’re excited that you are exploring their features and love the audio performance. To enhance your connection experience, we recommend keeping your Buds updated with the latest firmware through the Galaxy Wearable app. If you’re looking for a more seamless reconnection, try resetting your Galaxy Buds3 Pro by placing them in the case and closing the lid for at least 7 seconds before reconnecting. Additionally, clearing the Bluetooth cache on your Samsung phone can optimize connectivity by going to Settings, then Apps, selecting Show system apps, tapping on Bluetooth, and clearing the cache. Lastly, ensure that Bluetooth is enabled and your devices are discoverable when connecting. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Volodymyr
Verified Purchase:Yes
Great sound, dont put pressure on ears and stay in plase good. I run and work out in gym and is fine.
Written by a customer while visiting Samsung US
Posted by: Send my Buds Pro Twos bac
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Would be great if there wasn't a button to press on the back of the buds.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you for a variety of reasons. We have provided a link to the full device manual to help you with the location and functionality of the touch settings on the stems. We have also provided a link to the Samsung Support Team if you would like assistance with your device, or experience anything out of the ordinary. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Thomas
from Fort Worth Texas
Expertise:Intermediate
Verified Purchase:Yes
I enjoy them very much it was the best purchase and well worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean
Verified Purchase:Yes
The Galaxy Buds3 Pro improved on a lot of things from prior generations, I do like that these have volume control built in and they are far more comfortable than Gen 1 was. I have not fully delved into all of the options available with them yet, but they do seem pretty intuitive. Well worth the money you'd spend on them
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Is great i love it Comfortable to wear I recommend buying
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Barely a transition definitely not an upgrade
on October 3, 2024
Posted by: Bubba
from California
Expertise:Expert
Verified Purchase:Yes
The ear tips are a huge disappointment. Coming from a smaller slide over collar from the pro 2. To this large snap in place fitting that many people are ruining their ear tips because they are difficult to pull off. The fit is not as comfortable and they tend to fall out due to the design and the weight that protrudes out and down out of the ear.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Bubba, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds for the best experience possible. We have provided links to an article to help you with the placement and a video to help you change the ear tips. We also recommend doing a fit test with your earbuds. We have provided a link to the Samsung Support Team lastly if this experience continues and you would like any assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Xavier
Expertise:Expert
Verified Purchase:Yes
Good sound quality, attractive earbuds design, and comfortable fit makes for a great pair of buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US