Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Colette
Verified Purchase:Yes
I love the sound and the comfort. I have had a number of other models from various companies, this is a favorite.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Darryl K
from Brownington, VT
Expertise:Expert
Verified Purchase:Yes
A big upgrade over my Galaxy Buds 2 Pro's. Tighter bass, clearer mids and much highs. They also fit in me ears very well and don't irritate the skin the way the Buds 2's did. They are a little easier to slip out of my fingers, but I find gripping them higher up helps. ANC lets very low sounds in, but overall they block unwanted AC hum and general conversation very well. Pairs extremely well with my other Samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I won't buy again
on October 3, 2024
Posted by: Ryan
Headphones kinda suck getting static when I have noise cancelation on and the headphones suck for charging have to pull it out and drop it in like 5 times to get to charge sometimes and features they advertise only work with the new fold phones
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Ryan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you with the audio quality, and a link to the Samsung Support Team to offer assistance with the charging of your device and any other features. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
The headphone do not charge for some reason resulting in the headphones dying during my workouts. Not sure if its the headphones in general or my specific pair.
Response from Samsung USBy Social Commerce, October 9, 2024
Hi there Richard, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible and troubleshoot the charging of your earbuds. We have provided a link to the Samsung Support Team and warranty information for your device for one on one assistance. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Mike
from Vermont
Expertise:Expert
Verified Purchase:Yes
Right earbud stopped taking a charge after only a few days
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Mike, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot this experience with the battery of your earbuds, and have provided links to the Samsung Support Team and warranty information for your convenience. We recommend reaching out to these experts through chat for assistance. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Erin
from Ocean Shores, WA
Expertise:Expert
Verified Purchase:Yes
So disappointed. I waited ages to get these, thinking Samsung would focus on better sound and fit. The Pro 2s are so amazing, I really thought we'd see similar improvements in the 3s. But instead, they add a bunch of stuff I'll never use. Sound quality is the exact same as the 2s and they are now a horrible fit! The tail they added makes it so you can't lay down on your side with them and they fall out constantly. Such a huge disappointment, I'm really getting to my end with Samsung after a decade of loyalty.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Erin, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your earbuds, and help you get the ideal comfortable fit you are seeking with your device. We have provided a link to an article to assist you and recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Chamay
from Florida, FL
Expertise:Intermediate
Verified Purchase:Yes
No tiene comparación, son los mejores en el mercado hoy en dia, en todos los aspectos cumplen con las espectativas y mucho más, además son muy cómodos y con excelente calidad de sonido
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ariel
from Capito heights maryland
Verified Purchase:Yes
Got my bud 3 pro on time, everything went seamless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US