Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,140 Reviews)
Rating breakdown 13,140 reviews
5 Stars
8,967
4 Stars
2,131
3 Stars
929
2 Stars
523
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Gaby
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Those buds 3 pro was made for me do to having small ears and all they never move they very comfortable sometimes I forget I'm wearing them great products noise cancelation is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: techviewer24
from NewYork, NY
Expertise:Expert
Verified Purchase:Yes
Feature wise the buds 3 were work well. Would I spend 250 again, probably not. High customization work factors, doesn't appear to just simply to work out of the box. They are not as comfortable as competing brands. If you have big fingers, the pinch feature takes time to get it right.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 9, 2024
Hello Techviewer24, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every and the frustration that can occur when they do not meet your inital expectations. We hope you have gotten your device aligned to your listening preferences, but we have provided a link to the full device manual to help you. We have also provided a link to the Samsung Support Team if you have any questions about your device or would like assistance with any of the features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Mario
from Texas
Expertise:Expert
Verified Purchase:Yes
Great sound just dont stay in my ear. Im having to keep pushing the ear bud back in my ear while walking.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, January 21, 2025
Thank you for your review of the Galaxy Buds3 Pro, Mario. We are elated to see that you love the incredible sound quality they provide. The Buds3 Pro features a two-way speaker with Ultra High-Quality Audio (24-bit / 96kHz). To enhance your listening experience while walking or running, we encourage you to try using the different ear tips included to find the perfect fit for your ears. A snug fit is essential for optimal audio performance and helps prevent any sound leaks. Make sure to check the directional markings on the earbuds, which indicate the right and left sides, ensuring they are positioned correctly. Once inserted, angle them slightly so that the microphones face your mouth and feel free to adjust them for comfort. Additionally, utilizing the earbud fit test in the Galaxy Wearable app can ensure a secure fit tailored to your unique ear shape. With these adjustments, you will be able to fully enjoy the amazing features of the Galaxy Buds3 Pro without any interruptions. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. Happy listening! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: sugel
from New York ny
Verified Purchase:Yes
And overall they good I just have one problem with them and they had a rattling snow like static and when the volume is all the way up I thought I changed it from Ambient sound noise cancellation and automatic and it does the same in every mood I do not know what's that from and he didn't update or is they damage that's why I gave him a four-star
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Jjackson
Verified Purchase:Yes
Once inserted into ear, they rest on earbone which is very painful. If pull off, they can then fall out of the ear.
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Jjackson, thank you for your feedback on your Samsung Galaxy Bud3 Pro. We understand how important the comfortable fit of your earbuds are to you on a daily basis. We have provided a link to an article to help you with the fit, and recommend performing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also provided alink to the Samsung Support Team if this experience continues and you wouldlike to discuss it further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Brandon
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
I like everything about the galaxy buds 3 Pro except for one important thing. They do not stay in my ear. I have swapped out all the ear tips to try getting a better fit. So now i have wasted my money on these ear buds because i have to keep trying to adjust them when i am trying to wear them.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Brandon, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 pro with us. We understand how frustrating it must be to have a brand new device that is not meeting your expectations for prolonged use. We have provided a link to an article to help you with the placement and recommend following up with a fit test you can do in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like to discuss it further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: ZenG
Verified Purchase:Yes
Very comfortable, ANC works great and they look and sound good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Pete
from Portland, Oregon
Expertise:Expert
Verified Purchase:Yes
There are a lot of buds out there, but I can confidently say that these are some of the best I've ever used before! This is compared to the Sony mx5's, and other incredible buds. The fit is better, the sound is incredible for the size, the price was incredible through Samsung, and they are next level overall! If I had any feedback, it would be the ANC is a little overreactive, but that's a very minor thing compared to all the good stuff! Probably the best buds I've ever used! 10 out of 10!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US