Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,139 Reviews)
Rating breakdown 13,139 reviews
5 Stars
8,966
4 Stars
2,131
3 Stars
929
2 Stars
523
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ginn
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The design is not desirable. The noise cancelation is not reliable and touch controls aren't smooth.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Ginn, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you every day, and we would love nothing more than to help you have the best experience possible with your earbuds. We have provided links to the full device manual and the Samsung Support Team to help you in this process. We also recommend using the Samsung Wearables App to adjust the ANC to the desired level for your listening experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: BMCHouston
from Houston, TX
Expertise:Beginner
Verified Purchase:Yes
Really great pair of buds. A little disappointed in the quality of the "adaptive" feature. It doesn't always seem to work. I love mostly everything else about them. I wish I knew when the "interpreter" feature will become available to the Fold 5.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: sklok
from CA
Expertise:Intermediate
Verified Purchase:Yes
Much better ANC performance compare to the buds pro 2. Great bass and clarity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chas
from California
Expertise:Expert
Verified Purchase:Yes
The design of the box requires too much focus to insert buds, especially in low light situations. Sound is great, but the microphone is not good or clear. ANC is good. Case shape makes to inserting headphones difficult and battery life could be better.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hey there Chas, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would love to assist you and ensure you have the best experience possible with your device. We have provided a link to an article to help you with the audio quality during your calls, and another link to an article for the battery life of your device. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Amie
from Richmond VA
Verified Purchase:Yes
For the most part I really like the new design however pausing and starting with the "pinch" really does not work.
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Amie, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the settings and features of your device if you would like to maximize your experience with your new buds. We have provided a link to the full device manual to help you discover both the touch settings and new voice settings that can be used with your device. We have also provided a link to the Samsung Support Team if you believe any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Thomas H
from Elkton, MD
Expertise:Expert
Verified Purchase:Yes
Excellent ear buds. Fit well, sound amazing and good battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
They are really nice aloy better than airpods good
Written by a customer while visiting Samsung US
Posted by: David G
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Easy to use. Love the sqeeze and touch effects of the ear drop stem.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US