Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,138 Reviews)
Rating breakdown 13,138 reviews
5 Stars
8,966
4 Stars
2,131
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Randy
from Sturgis michigan
Expertise:Expert
Verified Purchase:Yes
Great sound and fits great. Major upgrade from the previous model
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jonathan
from Dayton, OH
Expertise:Intermediate
Verified Purchase:Yes
I bought these to use at my desk at work. I planned to leave the case plugged in but the brilliant decision was made to place the charging port on the bottom. I'm honestly amazed this made it to mass production. The fit for me is not as good as the former generation of buds2 pro. They have this annoying feature where they beep when inserting them. I can't tell if this is intended or if it's back feed from the microphones.
Beyond these annoyances they do have good sound quality and have a decent amount of options for noise canceling and ambient levels within the wearable app.
Beyond these annoyances they do have good sound quality and have a decent amount of options for noise canceling and ambient levels within the wearable app.
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 8, 2024
Hey there Jonathan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are during the day at work. If you are finding the location of the charging port to be inconvenient for you, you can also use wireless charging with this device. We have also shared a link to an article to help you with the fit of your device, and recommend performing a fit test with your earbuds while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you would ever like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Gabriel
from Los angeles
Expertise:Expert
Verified Purchase:Yes
Clear and crisp sounds, call quality is clear, 1 down side no wingtip replacements
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Coz00
from Monticello Indiana
Expertise:Expert
Verified Purchase:Yes
I truly love these ear buds. I have the second generation as well. The sound is really good. I like the way they fit. I wasnt sure the look of them would be acceptable, but after wearing its all good. I really like the ability to keep them in and still be able to hear and have a conversation.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, January 24, 2025
Thank you so much for your review! We're thrilled to hear you love the Galaxy Buds3 Pro. The sound quality is indeed exceptional, delivering rich audio that enhances your listening experience. It's great to know that the fit has made such a positive impression on you, as they are designed for comfort during extended wear. The Buds3 Pro not only look sleek but also provide the flexibility to enjoy your surroundings while staying engaged in conversations. This feature is perfect for those moments when you want to remain connected to the environment around you. Your feedback inspires us to keep pushing the boundaries of audio technology and design. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Issa76
Expertise:Expert
Verified Purchase:Yes
Awesome sound!! 5 🌟 Comfortable ear pieces. Love them
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BlackRob78
from Ogden, UT
Expertise:Expert
Verified Purchase:Yes
I've had every iteration of Samsung ear buds.
And these are by far the most comfortable. My only improvement would be ambient sound but they work great.
And these are by far the most comfortable. My only improvement would be ambient sound but they work great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for your feedback, Robert! We're thrilled to hear that you find the Galaxy Buds3 Pro to be the most comfortable earbuds you've tried. Comfort is a key focus for us, and it's great to know that it resonates with you. Regarding the ambient sound feature, we appreciate your input! The Galaxy Buds3 Pro are designed with advanced technology to provide an immersive audio experience, including adjustable ambient sound settings. We recommend exploring the options in the Galaxy Wearable app to customize your listening experience to your liking. To ensure you always get the best performance from your earbuds and phone, make sure to keep both devices updated with the latest software. This way, you can enjoy all the new features and improvements that come with updates. Thank you again for sharing your experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Samsung Fan
from CT
Expertise:Intermediate
Verified Purchase:Yes
The earbuds are nice. Great sound and good app features. However, they keep falling off my ear after a long period of use. Be nice of Samsung developed a better ear tip piece to replace what came with the bud3 pro.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re elated to see you enjoy the impressive sound quality and the wide range of features offered through the app. We completely understand that comfort during extended wear is essential. We continually work to improve our products, and your feedback is invaluable. We suggest trying our range of ear tips designed for a more secure fit, which can significantly enhance your experience. You can also perform a fit test using the Wearable app. Your insights help guide our future innovations, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Precious
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I love my new ear buds. Before my other ones kept falling out my ear. These are better. Thanks 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US