Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,138 Reviews)
Rating breakdown 13,138 reviews
5 Stars
8,966
4 Stars
2,131
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Pancho
from Austin, tx
Expertise:Intermediate
Verified Purchase:Yes
They keep falling off. I have tried every way to keep them on but they keep falling off easily. The sound is good but i havent been able to really enjoy them because i have to stay still so they wont fall off.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Pancho, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you find the ideal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Milan S
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
I was taken aback by the lightness of them and expected it to be heavier but I'm thankful they're not! The noise cancellation is absolutely incredible, I can barely hear when people talk to me. It's blissful :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anthony G
Verified Purchase:Yes
Great sound, comfortable save battery longer, I love them. 10/10
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Ayjayb
Verified Purchase:Yes
I was excited for the new galaxy buds pro 3. They do not fit as well as my galaxy buds 2. The battery does not last as long as I would like. When purchasing the battery life was said to be about 20 hours. Which I was ecstatic. But with noise canceling the battery life seems to drain so quick. Ive worn my head phones from about an hour and half and go from 100% - 78% as my galaxy buds 2 would last much longer. I hope the battery life in future galaxy buds improve.
I enjoy the sleek style of my galaxy buds pro 3 and the color choice. I also hope to see other colors in the future. Maybe to match the color of the galaxy phones.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Ayjayb, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the features of your brand new device that are not meeting your expectations. The 20 hour battery life you mention includes the additional time you can get with the charging case, and battery life can be affected whether you are using Ambient Sound setting or ANC setting. We have provided links to articles to help you with the fit and the battery information available. We have also shared a link to the Samsung Support Team if this experience continues and you believe your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ray T
from Naperville IL
Expertise:Expert
Verified Purchase:Yes
This is a state of the art. Great features. Great battery time. You can listen to music and have a conversation at the same time if you can manage them both. Before buying them everyone would think expensive product, once you put them in your ears you will agree 100% that are worth every red cent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: T Davis
from Indianapolis
Expertise:Intermediate
Verified Purchase:Yes
I would've never imagined how awesome these earbuds would be. Glad i purchased.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Francisco
from Bronx ny
Expertise:Beginner
Verified Purchase:Yes
I like them but they not as Comfortableas as the buds pro
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 24, 2025
Thanks for reaching out, Francisco! We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We're glad you like them. While we understand that comfort is a personal preference, we designed the Buds3 Pro with ergonomic features to ensure a snug fit for a variety of ear shapes. The Galaxy Buds3 Pro also offers unrivaled sound quality with 24-bit audio for an immersive listening experience and Intelligent Active Noise Cancellation that helps you focus on your music or calls. If you're looking for even more comfort, consider trying out the different ear tip sizes included in the box. They can make a significant difference! Overall, we hope you continue to enjoy the premium experience these earbuds provide. Your feedback is invaluable in helping us create products that enhance your daily life. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite earbuds ever!!!
on October 1, 2024
Posted by: Rosied
from Ormond Beach, FL
I've been purchasing Samsung earbuds for quite sometime now and though ALL of them have been great, these Buds Pro 3 are, by far, THE ABSOLUTE BEST earbuds I have ever had the pleasure of owning! From the second I put them in, the clarity of sound was phenomenal but they didn't skrimp on the awesome bass either. You...hear...EVERYTHING! I couldn't be happier with these! I've not had this style before (with the "handle") so we shall see how that is during workouts, but just placing them in my ears - they fit fine. I can't wait to try them on my daily walks. An excellent set of earbuds for sure!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US