Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,138 Reviews)
Rating breakdown 13,138 reviews
5 Stars
8,966
4 Stars
2,131
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Lynn
from Brooklyn NY
Verified Purchase:Yes
Very satisfied with sound and comfort. Easy to setup. Sound quality exceptional with features to customize.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: D Best
Verified Purchase:Yes
Samsung though of everything with these amazing ear pods. And the sound quality is beautiful and bass rich.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Aviral
from Sunnyvale, California
Expertise:Expert
Verified Purchase:Yes
I don't know why you wanted to ditch the super comfortable and unique design of Buds 2 pro for these uncomfortable cheap feeling earphones. Yes the sound is better, yes ANC is better, yes the lights are a cool perk, but you know what's cooler?
Your consumers being able to flaunt that they can wear your product for 8 hours straight without any problem.
Your consumers being able to flaunt that they can wear your product for 8 hours straight without any problem.
Please bring the Buds 2 pro design back!!
Response from Samsung USBy Social Commerce, October 8, 2024
Hi there Aviral, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are enjoying the enhanced audio quality, features, and new LED lights. If you are finding them uncomfortable for prolonged wear, we have provided a link to an article to help you with the placement, and recommend doing a fit test with your earbuds when connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Very good manufacturing quality, less good design
on September 28, 2024
Posted by: Wilson
from Oh
Expertise:Intermediate
Verified Purchase:Yes
Easy to connect to phone, sound is good, work very reliable. Not good design the case design, not very good erognomic design.
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi there Wilson, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the easy connection, audio quality, and reliability of your earbuds. We have provided a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on September 28, 2024
Posted by: Maria
from New York, New York
Expertise:Expert
I love the sound, it is incredible!!! Every time I hear a song it these buds always deliver. The active noise cancelation is crazy good.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Buck
Expertise:Intermediate
Verified Purchase:Yes
I love them. They are great. Everybody should get them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Val B
from Staten Island, NY
Expertise:Expert
Verified Purchase:Yes
I am extremely happy with my new Buds3 Pro. They work flawlessly with my S24 Ultra and the sound quality is equal to, if not better than the Airpods Pro 2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound!!
on September 28, 2024
Posted by: NessaBrew
from NC
Expertise:Intermediate
I bought these buds about two months ago. So far, best purchase yet! I was upgrading from galaxy buds+ from 2020 and the sounds quality is much better. I highly recommend these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US