Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,137 Reviews)
Rating breakdown 13,137 reviews
5 Stars
8,966
4 Stars
2,130
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dwight
from Hackensack, NJ
Expertise:Intermediate
Verified Purchase:Yes
Random feedback occurs when readjusting the buds in my ear. On one particular occasion the buds had static nose with a feedback tone blaring through which didn't stop right after putting it back in the case. Slips out easier than the buds 2 pro and quite annoying to wear at the gym. Not the biggest fan of the color.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 7, 2024
Hi Dwight, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have brand new earbuds that are not operating as intended or expected. The feedback you are experiencing may be caused by an obstruction to your microphone during placement or adjustment. We have also provided a link to an article to help you with the fit of your earbuds, and always recommend a fit test be performed in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Posted by: Alex
from Colorado
Verified Purchase:Yes
Headphones are great sound good and customizable through the app. They don't stay in the ear to well unfortunately. More ear tip options would most likely fix the issue
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, January 25, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Alex! We’re glad you enjoy the sound quality and customization options available through the app. Your experience is important to us, and we want to ensure you get the best fit possible. We see that you mentioned that they don’t stay in your ears well. We understand how crucial a secure fit is for enjoying your listening experience. While you’ve already explored the included ear tips, we encourage you to check out the fit test on the wearable app to help get you a better fit. For any assistance, feel free to reach out to us at Samsung Support, and we hope you continue to enjoy the immersive audio experience that the Galaxy Buds3 Pro offer! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tareq
from Greenville, nc
Expertise:Expert
Verified Purchase:Yes
I love it, very satisfied, voice controls everything
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Christian
Verified Purchase:Yes
I like them sooooooooooooooooooooooooooooooooooooooooooo much
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shawn
from Louisiana
Verified Purchase:Yes
These buds are awesome! The sound quality is amazing. The appearance is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Darrell B
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Cool design and controls. And the Audio isn't that bad either
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 25, 2025
Thank you for sharing your feedback, Darrell! We're thrilled that you're enjoying the cool design and controls of the Galaxy Buds3 Pro. The enhanced 2-way speaker really does bring out the minute details in your music, creating an immersive listening experience. Plus, with our dual amplifier featuring independently controlled woofer and tweeter, you can appreciate the full spectrum of sound like never before. We're glad to hear you find the audio quality satisfying, and we hope you continue to enjoy every moment with your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cody
Verified Purchase:Yes
Awesome earbuds sounds really clear and lightweight
Written by a customer while visiting Samsung US
Posted by: James
from San Mateo, Ca
Expertise:Expert
Verified Purchase:Yes
They are good to go. Can't say better but good, okay.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US