Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,137 Reviews)
Open Ratings Snapshot
Rating breakdown 13,137 reviews
5 Stars
8,966
4 Stars
2,130
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing comfort and sound!
on September 27, 2024
Posted by: Matt
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I was hesitant to upgrade to these because my Buds2 Pro had such great sound, but these sound even better! In addition they stay in my ears more solidly (especially during workouts).
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Buds
on September 27, 2024
Posted by: Thomas M Lewis
from Detroit, Michigan
Expertise:Intermediate
Verified Purchase:Yes
I certainly like my ear buds, however, I have some concerns. On occasions, I hear electronic feedback.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Geeat sound.
on September 27, 2024
Posted by: Omar
from Florida
Expertise:Intermediate
Verified Purchase:Yes
So far there great the sound, fit, and controlls are awesome. I have had these for a month now and have had no issues. Will definately recomend to family and friends.
I would recommend this to a friend!
Features
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
better than airpod
on September 27, 2024
Posted by: cray cray
Verified Purchase:Yes
fits me perfectly. love the sound and the set is slick and just gorg....a lot better than airpod
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sounds great! Beware of charging issues.
on September 27, 2024
Posted by: Brandon B
from Buffalo, NY
Verified Purchase:Yes
They sound great. Left ear bud stopped charging on the 3rd day. Adjusted the charging prongs a little and they started charging again. This shouldn't happen at the price these are going for.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and stays in place
on September 27, 2024
Posted by: VCUFAN
from RVA
Verified Purchase:Yes
I've always had an aversion with anything in my ear, but these Galaxy Buds3 Pro are a game changer. Love the full, sound quality and it stays in place during jogs. It connects to my phone/devices every time without any issue.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Buds3 Pro
on September 27, 2024
Posted by: Watson
from Nj
Expertise:Intermediate
Verified Purchase:Yes
They are a great product but i still like the Live Buds better
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on September 27, 2024
Posted by: John
Expertise:Intermediate
Verified Purchase:Yes
I love how they stay in my ears but they aren't loud enough and the battery life is horrible.
Response from Samsung USBy Social CommerceOctober 8, 2024
Hi John, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fully immersive listening experience is to you and volume plays a critical role in this endeavor. We have provided a link to an article to help you troubleshoot the volume of your earbuds. We have also provided a link to an article to help you with the battery life. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
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