Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Scott
Verified Purchase:Yes
I'm not a fan. The buttons are harder to use then my bud pro 2. I wish I didn't trade them in after using the bud3 for a couple of weeks.
Response from Samsung USBy Social Commerce, October 7, 2024
Hello Scott, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the touch settingsof your device are to you every day. If you are finding these new features uncomfortable for your usage, we have provided a link to the full device manual to help you discover the voice settings you can use help control your earbuds. This manual will also help you with the exact location and functionality of the touch settings. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: David
from Palo Alto CA
Expertise:Intermediate
Verified Purchase:Yes
Wow, truly superior sound quality, great comfy fit, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: ReyB
Verified Purchase:Yes
Great features as ambient sound and noise cancellation is good. Easy on a Galaxy phone
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, but would benefit from a few changes
on September 26, 2024
Posted by: rgb169
Verified Purchase:Yes
Sound great but, they do fall out during workouts if you sweat and they are a pain to hold on to. It would be nice if the surface had a little texture to it so they do not slip out of your hand when putting them in the case. The angular design is not easy to put back into the case unlike the Air pods that have a round stem. The case is a waste because they will not charge on the Qi chargers with it on. I love Samsung and try to stay with their eco system.
Written by a customer while visiting Samsung US
Posted by: Shun
from Shreveport
Verified Purchase:Yes
Such better eardrum fit and comfort than the galaxy buds2. Lightweight and unobtrusive design. Great sound. Well worth the wait and price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kings Mountain North Carolina
Expertise:Beginner
Verified Purchase:Yes
I really like the new galaxy buds 3 pro thanks for a new design they do not aggravate and give me an ear infection they still Irritate them a little nothing like the others. with having the charging parts outside the ear so thanks for that
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Massachussett
Expertise:Intermediate
Verified Purchase:Yes
I feel that is a not really good material resistant, no really good battery, absolutely the galaxy bugs pro 2 is way better than this one in my opinion
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Michael, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand that the battery life of your device is vital to your uninterrupted listening and enjoyment. Without knowing what battery life you are experiencing, we have provided a link to an article to help you troubleshoot this matter. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Daniel
from California
Expertise:Intermediate
Verified Purchase:Yes
Very Good And Comfortable Easy To Connect Easy To Switch To Different Devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US