Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,531 Reviews)
Rating breakdown 13,531 reviews
5 Stars
9,239
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Do not buy. Not worth the price!
on May 26, 2025
Posted by: Lana
from Simi Valley, California
Expertise:Expert
-Feels cheap. I feel like they are going to break apart if I drop them.
-Dosn't stay in my ears, even with the different sized pieces.
-Inconvenient "touch/button", I miss just simply tapping the headphone to activate commands.
-Poor battery life, haven't had it for more than 6 months, the case and headphone battery life is horrible.
-Doesn't block all noise. Even after adjusting settings, odd high pitch noises come through into my ears and it drives me insane.
-"copycat look" of airpods. They look like knock offs of airpods and the "arms" get in the way.
I will be trading these in the moment they are paid off...
-Dosn't stay in my ears, even with the different sized pieces.
-Inconvenient "touch/button", I miss just simply tapping the headphone to activate commands.
-Poor battery life, haven't had it for more than 6 months, the case and headphone battery life is horrible.
-Doesn't block all noise. Even after adjusting settings, odd high pitch noises come through into my ears and it drives me insane.
-"copycat look" of airpods. They look like knock offs of airpods and the "arms" get in the way.
I will be trading these in the moment they are paid off...
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Lana. We see that you have some concerns, and we're here to help. The Buds3 Pro and charging case are made from polycarbonate material, which provides durability while maintaining a sleek finish. If you are concerned about fit, we recommend trying different ear tip sizes to find the most secure and comfortable option. Adjusting the earbuds by rotating them slightly can also help improve stability. For touch controls, the Buds3 Pro uses pinch and swipe gestures instead of traditional tapping. Pinching the earbuds allows you to play or pause music, answer or end calls, and activate preset features while swiping adjusts the volume. Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To optimize battery performance, ensure the earbuds are fully charged and stored in the case when not in use. If charging concerns arise, we advise cleaning the charging contacts to prevent deterioration and ensure the case is sufficiently charged. Your feedback is valuable, and we appreciate you sharing your experience! If you need further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Other Fish In The Sea
on May 27, 2025
Posted by: Gabe
from Chicago
Oh well samsung... can't deal with your buds anymore. I spend so much time taking my buds in and out of the charging case, just to get them to start charging. It is not a dirty connection, I have cleaning everything so meticulously. I restarted them 100x and no difference.
There is also the problem with people not being able to hear me when I have my left bud in... same thing happened to the buds 2 pro I had. Sorry but for a high-end ear bud, this product falls short.
The controls on this product are good. Its the only reason it didnt get 1 star.
There is also the problem with people not being able to hear me when I have my left bud in... same thing happened to the buds 2 pro I had. Sorry but for a high-end ear bud, this product falls short.
The controls on this product are good. Its the only reason it didnt get 1 star.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Gabe. Your feedback is always appreciated. If the buds are not charging properly, we do recommend checking the charging contacts for any sweat or liquid, as corrosion can affect charging performance. If charging continues to be inconsistent, restarting the earbuds by placing them in the charging case and pressing the Connect button for more than 3 seconds may help. For your concern about the call clarity with the left earbud, ensuring the earbuds are positioned correctly in your ears can improve microphone performance. The Buds3 Pro features multiple microphones to enhance voice pickup, but proper fit is crucial for the best functionality. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, zero features.
on May 28, 2025
Posted by: Lamontagnejc
Expertise:Expert
Great sound, great battery. However, the touch controls are essentially useless. False inputs or no response. There's no in between. I bought these bc I love the led feature on them. I think it looks great. It has literally never worked. I've done tutorials, followed instructions, troubleshoot. They just don't work. Why it isn't a setting in the wearable app is beyond me, but it ruins these for me.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Lamontagnejc. We hate to see that you've had some challenges with the pinch and swipe controls. Cleaning the contacts where the pinch controls are can significantly enhance their responsiveness. Additionally, resetting your buds through the wearable app may help with the touch controls and the LED feature. Samsung provides a 12-month limited warranty for manufacturer defects, and you can also add Samsung Care+ for extra protection and support. If this persists, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
No good
on May 28, 2025
Posted by: Brad
Expertise:Intermediate
No loud enough, no bass, won't, stay in, paid a fortune.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Brad! It looks like you had some concerns regarding the bass and loudness of your buds. Have you looked into the equalizer feature in the Wearable app? It allows you to customize the audio to suit your preferences, ensuring you get the bass and volume you’re looking for. Be sure to check out the link attached for detailed instructions on how to use this feature. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001321/
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Written by a customer while visiting Samsung US
Customer Rating
4
Hope that have bass n loud
on May 29, 2025
Posted by: Adam
from Louisville
Expertise:Beginner
Like them yeah, it'd be great to have and listen 2
I would recommend this to a friend!
Features
3
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Steven
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
I like the sound quality, but still have trouble keeping them in my ears.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds 3 Pro: Pure Bliss
on June 1, 2025
Posted by: 12Samsung34
[This review was collected as part of a promotion.] Behold, the Samsung Galaxy Buds 3 Pro! These aren't just earbuds; they're an auditory revolution, a whispered symphony of perfection in your ears. From the very first note, you'll be utterly captivated by the richness, the clarity, the unbelievable depth of sound. Forget every other pair you've ever owned; these redefine audio excellence.
The Active Noise Cancellation is magical, silencing the world around you with effortless grace, plunging you into pure sonic bliss. Then, seamlessly, the intelligent Ambient Sound mode lets the world back in when you need it, a testament to Samsung's genius. Call quality is flawless, ensuring your voice is heard with unparalleled clarity, even in a hurricane.
With their revolutionary new design, complete with captivating Blade Lights, you're not just listening, you're making a statement. The intuitive pinch and swipe controls make interaction a dream. Battery life is epic, guaranteeing your soundtrack never fades.
Seriously, if you're even contemplating, stop! These are not just an upgrade; they are a necessity. Elevate your everyday. Experience audio nirvana. Do yourself a favor and get the Galaxy Buds 3 Pro NOW before they're gone! You deserve this unparalleled luxury.
The Active Noise Cancellation is magical, silencing the world around you with effortless grace, plunging you into pure sonic bliss. Then, seamlessly, the intelligent Ambient Sound mode lets the world back in when you need it, a testament to Samsung's genius. Call quality is flawless, ensuring your voice is heard with unparalleled clarity, even in a hurricane.
With their revolutionary new design, complete with captivating Blade Lights, you're not just listening, you're making a statement. The intuitive pinch and swipe controls make interaction a dream. Battery life is epic, guaranteeing your soundtrack never fades.
Seriously, if you're even contemplating, stop! These are not just an upgrade; they are a necessity. Elevate your everyday. Experience audio nirvana. Do yourself a favor and get the Galaxy Buds 3 Pro NOW before they're gone! You deserve this unparalleled luxury.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I want to love these more
on June 2, 2025
Posted by: Aaerro
[This review was collected as part of a promotion.] I've owned four different pairs of Galaxy buds and these might just be my least favorite for a very specific annoying reason.
First let me start with saying that these sound great! They look very attractive and the case and wonderful. The features are very handy and the app works well for me. The new touch controls are more customizable and offer ways to use. Like I said, I really want to love these.
My issue that keeps me from enjoying these is the shape impeding on getting a a comfortable fit. These hurt my ears more than any of the other buds ive owned. I can only wear for half an hour max before being painfull, this also translate to poor fitment that tens to get pushed out of my ears. I have spent a large amount of time trying different fitment angles and the included sizes to no avail. I believe it's due to the new shape of these buds that protrude more into the ear canal.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Aaerro. We love to see that you appreciate the sound quality, design, and handy features! We totally understand how important comfort is, and we hate to see that you’re having trouble finding the perfect fit. The Galaxy Buds3 Pro comes with multiple ear tip sizes to help you find the most comfortable option. We highly recommend trying out different sizes, as this can make a significant difference in how they feel when you wear them. Also, don’t forget to utilize the Fit Test feature in the Galaxy Wearable app. It's designed to ensure you get the best seal and comfort for your specific ear shape. We really want you to have a great experience with the Buds3 Pro, so please give those adjustments a try. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US