Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: JD B
Expertise:Intermediate
Verified Purchase:Yes
Works okay - not exactly thrIlled with them. A longer insert into the ear would hold them in better; otherwise, they feel too loose - bigger end plugs didn’t help and didn't feel good. Started squeaking every time when inserting into ears to get snug fit. Reset them in the app, which helped, but then the squeak still came back occasionally. It's hit and miss with the squeak sound when fitting to the ear.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there JD B, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro with us. we completely understand how important a comfortable secure fit and audio quality are to you every day. If you are primarily experiencing the feedback during placement of your earbuds, this may be due to have your fingers covering the microphone during placement. This can cause disruption and feedback, this may also be the case during any adjustment you may make. We have provided links to help you with additional troubleshooting for both the fit and audio quality of your earbuds. Lastly, we have provided a link to the Samsung Support Team if these experiences continue. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mar a
Expertise:Expert
Verified Purchase:Yes
Starting ringing in my ear when using it after a week
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Mar a, thank you for your feedback o your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have brand new earbuds that are not operating as intended or expected. For the feedback you mention experiencing, we recommend ensuring the microphone of your earbuds is not covered as this has been shown to cause this feedback. If this does not help you resolve this experience, we have provided a link to the Samsung Support Team to offer additional assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Christina
from Georgia
Verified Purchase:Yes
Very sleek, nice and they work like a gem! Love the fit and sound cancelling. I couldn't hear my family while I was playing music and they were right in front of me!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Justme
from California
Expertise:Intermediate
Verified Purchase:Yes
Great sound, but the fit needs some work. None of the tips seat correctly.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Usman
from MD
Expertise:Intermediate
Verified Purchase:Yes
these are great but Samsung need a new Design. Samsung needs to make comfortable Buds.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Davo
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds, got an awesome deal with trade in, great sound quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy I upgraded to Galaxy Buds3 Pro earbuds
on September 25, 2024
Posted by: Tcatz
from FL
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my new galax buds 3 pro silver earbuds immensely. I have had all version and this has been my favorite so far. I love the sound quality. Also after getting use to the touch features, just a small learning curve I really like it. They do feel different than previous versions, but I got used to it quickly. I do not have a problem with them falling out and have been getting good battery life. There are helpful videos on YouTube that will help you get the most of your buds as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NorCalRamFan
from Sonoma County, CA
Expertise:Intermediate
Verified Purchase:Yes
INCREDIBLE Sound !!!...on par with my Marley Over=Ear headphones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US