Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from New Jersey
Expertise:Expert
Verified Purchase:Yes
It's a affordable earset in pro field. Sound is good.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Reyna
Verified Purchase:Yes
Very good sound quality very comfortable fit love them.
Written by a customer while visiting Samsung US
Customer Rating
3
Continues To Get Better But Still Not Perfect
on September 25, 2024
Posted by: mikeyp1464
Verified Purchase:Yes
They do sound great - better then the previous generations, to my surprise. Very pleased with the sound improvement. And I like the shape. And the build quality is excellent too. So it is a fine improvement. This is my 4th set of G -Buds and the best yet. But two complaints. First - I have a current model Galaxy Phone, Galaxy tablet, and my music player and it jumps in and out constantly on the Bluetooth connections. Frequent rejections. Often spontaneous. To the point that it is very annoying. And trying to reconnect e Bluetooth after the ejection is often blocked by the apps or operating system and problematic - and thing will not reconnect until I turn everything off in the house, and start over. I thought the whole idea of using the Samsung Galaxy family was everything worked together like a team - not against each other! Second - come on guys - not everyone has ears the size of a moon crater! The tips are useless for me and I have to wait on the after markets tips. We need the slender, longer, double and triple tier types to actually fit in and seal the normal size ear. What Samsung packages and sells are worthless to me.
Response from Samsung USBy Social Commerce, September 26, 2024
Hello Mikeyp1464, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the seamless connection and fit of your earbuds are to you every day. We have provided links to a few articles to help you troubleshoot the connection and an article to hep you reset your earbuds. We have also shared links to an article to help you troubleshoot the fit, and to a video to help you change the ear tips. We have lastly shared a link to the Samsung Support Team if you have additional questions or these experiences continue with your devices. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cracky112
from North carolina
Expertise:Intermediate
Verified Purchase:Yes
I genuinely love the new ear buds the ambient audio is definitely the big improvement for me it's so much more clearer than the previous bud 2 pros. When someone is talking to me while it's I'm ambient mode I can understand them better even with music playing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Queens NY
Expertise:Intermediate
Verified Purchase:Yes
the only complaint is that when place the buds back in to the case, I have to turn 180 degrees to put them back in.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: RyanC
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
The Buds pro 3 are actually amazing. Great sound. 360 sound definition when watching movies or TV. Great bass. Battery last longer then the buds pro2. Ambient noise is great as well. All around I'm impressed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Stamford. CT
Expertise:Intermediate
Verified Purchase:Yes
I’ve found that the Galaxy Buds 3 Pro fit my ears much better than the previous generation, and the bass quality is noticeably improved. What stands out the most, though, is the significant enhancement in voice clarity—both for me and for those I’m speaking with.
However, I believe there’s still room for improvement in noise cancelling and the overall ease of use with the touch controls on the Buds themselves.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
5
Written by a customer while visiting Samsung US
Posted by: Swade
from California
Expertise:Intermediate
Verified Purchase:Yes
Good buds better than last ones. Noise cancelling works great and they stay in ear well.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US