Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
NOT BETTER THEN THE PRO BUDS I HAD.. LESS COMFY
on September 24, 2024
Posted by: PK BEAR
from Ma
Verified Purchase:Yes
i like my pro buds better. they fit better in my air
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 26, 2024
Hi PK BEAR, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the comfortable and secure fit of your earbuds are to you every day. We have provided a link to an article to help you with the placement, another link to a video to help you change the ear tips to a different size to help you with the fit. We also recommend performing a fit test with your earbuds in your ears and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Posted by: Silvano
from CA
Expertise:Expert
Verified Purchase:Yes
Great sound, they fit well and just working on getting used to the controls compared to my older model ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: All things Samsung
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Much better sound than Galaxy Pro2 and battery life. Better equalizer. Noise cancelling is great and I like that I can adjust the ambient noise. Perfect pairing with my Galaxy S23 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: squint
from San Carlos, CA USA
Expertise:Intermediate
Verified Purchase:Yes
These buds work very well for their main purpose.
The only drawbacks I have noticed: 1) Noise cancelling does not block out wind. I haven't figured out how to muffle the wind. 2) Three clicks for rewind 30 seconds only works on Audible, but not on YouTube or Spotify. It performs differently on different apps. 3) I still get frustrated while hiking I just want to see what time it is, but I get all kinds of junk, like notifications, text messages and assorted data, but all I want to see is the time.
The only drawbacks I have noticed: 1) Noise cancelling does not block out wind. I haven't figured out how to muffle the wind. 2) Three clicks for rewind 30 seconds only works on Audible, but not on YouTube or Spotify. It performs differently on different apps. 3) I still get frustrated while hiking I just want to see what time it is, but I get all kinds of junk, like notifications, text messages and assorted data, but all I want to see is the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Marcell
from Spokane, Washington
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro are great earbuds with amazing sound quality and good noise cancelation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carolyn
from Chicago Il
Expertise:Intermediate
Verified Purchase:Yes
For the most part they are very comfortable. I like the design. The white pair hasn't made my ears itch like all the others do. They sound great as long as you don't use the ANC its the worse, the piercing sound around electronics, bad bad static I can't use that setting whatsoever. Samsung has to get that together.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 pro definitely worth the upgrade!
on September 25, 2024
Posted by: Mdot
from Pittsburgh Pa
Expertise:Expert
Verified Purchase:Yes
I didn't like the stem style at first. Now I realize the fit is way more comfortable than the buds 2 pro. They sound way better also. A+ Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Nitedog1
from Springfield IL
Expertise:Expert
Verified Purchase:Yes
The first ear buds from Samsung that stay in my ears. I have tried every generation of Samsung ear buds. Every prior generation they fall out of you are being active, these actually don't. Love the feature that mutes what your listening too if you start talking.
Response from Samsung USBy R&R Team, February 6, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro! We’re thrilled to see that these earbuds fit securely during your activities. Our team prioritized a snug and comfortable fit to ensure they stay in place, especially during movement. We’re also glad you love the feature that mutes your audio when you start talking! This Ambient Sound feature allows you to engage with your surroundings effortlessly without missing a beat. Your experience is important to us, and we love that these earbuds enhance your listening experience while adapting to your needs. If you have any more thoughts or suggestions, please don’t hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US