Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: James
Verified Purchase:Yes
Fantastic sound. The UHQ ability really helps. Only issue I have found is the Buds2 Pro did a slightly better job connect to the phone when wifi was off. The pop-up asking if you want to connect the headphones seems to be slightly more delayed popping up
Written by a customer while visiting Samsung US
Posted by: CatatonicBug
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Galaxy Buds+ - I miss the ability to tap the back of my ear to raise/lower the volume. The tiny button on the stem is hard to locate, especially with gloves on. Adaptive noise cancelling is really nice, though I wish I had to option to keep the music/content volume going when it detected my voice. If I am walking my dog and I talk to him, I don't need my music to mute.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Ronald
Verified Purchase:Yes
The buds are very nice. I like the small size nice fit..price is good and the feel is comfortable.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
These earbuds are really good, except they lack serious bass. The bass is good, but not serious.
Written by a customer while visiting Samsung US
Posted by: Rikitiki
from CA
Expertise:Intermediate
Verified Purchase:Yes
Naaaaa!aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
Verified Purchase:Yes
Terrible fitting options, acceptable sound, not great battery life.
No, I would not recommend this to a friend.
Value
2
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Robert, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you troubleshoot any frustrations and maximize your overall experience. We have provided links to articles to help you with the fit and battery life. We have also provided al inkto the Samsung Support Team and full device manual to help you align the settings to your needs and offer additional options for a resolution. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gary
from Lake Forest, CA.
Expertise:Intermediate
Verified Purchase:Yes
Couldn't be happier. (Well maybe) After what appear to be a rough start when released, they have truly proven be the very best ear buds I have ever owned. Sound quality is incredible, features are great when paired to a Samsung device, and they are the first set of ear buds that didn't hurt my ears. Only complaint is I wish they had multipoint. Since Samsung doesn't make a desktop it's not as seamless as it could be.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Matt
from Florence, AL
Expertise:Expert
Verified Purchase:Yes
So much more comfortable than the Buds Pro and louder too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US