Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Steve I
Expertise:Intermediate
Verified Purchase:Yes
They're mid tbh. I can't quite get them to stay in my ears no matter what size I use, and the gestures for control are dumb. Pinch? Squeeze? No thanks. Give me taps back.
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Steve I, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that these redesigned earbuds can take some time to adjust to with the gestures and motions are different. We have provided links to help you with the fit, and to the full device manual to help you adjust any settings to align to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance with any frustrations you may be experiencing with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sugar Land Don
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Sound is amazing. I use these primarily when I travel to block the plane noise and listen to shows on my tablet. I upgraded from the Galaxy Buds2 and what a difference. The noise cancellation and sound quality is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ghost
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Needs better ear buds...they tend to slip out when working out. Buds Pro 2 didn't have this issue when I had them
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Sarasota FL
Expertise:Intermediate
Verified Purchase:Yes
I love how they stick in my ear. Sound quality is great. Noise cancelation is great. Battery life is very poor 😢
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Drew
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds. Tried 4 different one from skull candy to beats and samsung are best sounds best noise canceling.. bassiest I found they are worth the extra $ for the quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great but eartip ripped off
on September 24, 2024
Posted by: Hector
from North Carolina
Expertise:Beginner
I got this after the delay nearly a month everything is really good but my left silicone eartip broke when I tried to change it for a larger one, if there's any way i can get it fixed or replaced it would really be appreciated 🙏
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Posted by: Pablo
from Ct
Verified Purchase:Yes
Constable, light, battery live good if you need something to be happy go for this buds don't doubt
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ruth
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The ANC goes in and out all the time. It goes to ambient mode automatically and when I try to change it to noise cancellation it says please wear both earbuds, even though I'm already wearing both.
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Ruth, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have provided a link to an article to help you with the ANC setting and another to help you reset your earbuds. We have lastly shared a link to the full device manual and the Samsung Support Team to offer assistance with all of the capabilities and assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US