Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,103 Reviews)
Open Ratings Snapshot
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Much improved!
on September 22, 2024
Posted by: Ronnie L
from Casa Grande, AZ
Verified Purchase:Yes
So far the Galaxy buds pro 3 are the best earbuds I have had. Much improved over the Galaxy buds pro 2 I had before. I am really liking them. Thank you 👍 😀
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So love them!!!!
on September 22, 2024
Posted by: Ann Furroq
from Canaan, Maine
Verified Purchase:Yes
The best ever. Sound is great an love the comfort.
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great audio quality but slight software issues
on September 22, 2024
Posted by: Quentin
Verified Purchase:Yes
Audio quality is incredibly good. Have had some issues with audio starting from the left earbud first for a second or so before the audio plays from both earbuds like normal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Translation mode for samsung s 21ultra soon please
on September 22, 2024
Posted by: Ghost
from Syracuse NY
Expertise:Intermediate
Verified Purchase:Yes
Wish it had translation for S 21 ultra soon please
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As soon as you take out the case they connect!
on September 22, 2024
Posted by: Bubby7124
from East Tennessee
Expertise:Expert
Had them for a couple weeks and they are the best!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
work well
on September 22, 2024
Posted by: mlchurch
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
These are great earbuds. They work well. I think I prefer the fit of my galaxy buds pro 2 better though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Do not upgrade
on September 22, 2024
Posted by: C lym
from Madison WI
Expertise:Expert
Verified Purchase:Yes
I don't know how to wear them. The right one doesn't charge right and they only last 5 hrs
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social CommerceSeptember 24, 2024
Hi there C lym, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any aspect of your earbuds that are not operating as expected or intended. We have provided a link to an article to help you with the fit, and recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to an article to help you with the battery, and to reset your earbuds. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best for flying. No airplane sound!
on September 22, 2024
Posted by: ABCD
Verified Purchase:Yes
Changes to adaptive automatically. Other than that great performance and style.
Written by a customer while visiting Samsung US
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