Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,127 Reviews)
Open Ratings Snapshot
Rating breakdown 13,127 reviews
5 Stars
8,960
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Best for flying. No airplane sound!
on September 22, 2024
Posted by: ABCD
Verified Purchase:Yes
Changes to adaptive automatically. Other than that great performance and style.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buds 3
on September 22, 2024
Posted by: Ycrt
Verified Purchase:Yes
Not comfortable...................................
Response from Samsung USBy Social Commerce, September 24, 2024
Hey there Ycrt, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds are to you every day. We have provided a link to an article to help you with the fit of your earbuds, and another to change out the ear tips for the size that best aligns to your ears. We also recommend performing a fit test with your earbuds while you are connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent fit.
on September 22, 2024
Posted by: Marvin
from Toledo,Ohio
Expertise:Intermediate
Verified Purchase:Yes
Thr only pair of buds that actually stay in the ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best
on September 22, 2024
Posted by: Talha
Verified Purchase:Yes
They are pretty better than all the buds before released
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds!
on September 22, 2024
Posted by: David W
from Menomonie WI
Expertise:Expert
Verified Purchase:Yes
One of the most comfortable earbuda I've worn. Great sound and amazing transparency mode.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on September 22, 2024
Posted by: Mordaunt
Verified Purchase:Yes
Excellent sound, nice noise canceling, nice fitting
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Hurts my ears
on September 22, 2024
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
It hurts my ears as it doesn't fit my ears perfectly
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Nishant, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new set of earbuds that are not comfortable for prolonged wear and listening. We have provided a link to an article to help you with the placement of your earbuds, and recommend a fit test be performed when you are connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these resources do not help you find the comfortable fit you are seeking. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Downgrade
on September 22, 2024
Posted by: Xanasazi
Expertise:Intermediate
Verified Purchase:Yes
Gonna be honest here and say I don't like them very much. I've had every pair of galaxy buds so far and these are just barely above the galaxy buds live. I think the ANC is not as good as the last buds pro and these are just worse in every functional way. It's super annoying to put the buds back into the case. It's also very annoying to use the touch features. Whoever thought going from one finger access to needing two fingers should be fired. Who wants to use two fingers to control the ear buds? pinching? it's literally a downgrade in functionality.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 24, 2024
Hello Xanasazi, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand that the change from tap to pinch functionality will take some adjustment time. With regards to the ANC setting, we have provided a link to an article to help you with this setting, and one to the full device manual to help you adjust the settings to align to your needs. We have lastly shared a link to the Samsung Support Team if you continue to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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