Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,126 Reviews)
Rating breakdown 13,126 reviews
5 Stars
8,959
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mksk
from GA
Expertise:Expert
Verified Purchase:Yes
Rubber is always not good with earbuds also the ambient feature is so annoying it keep froze and you cant hear what next to you
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Mksk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the ambient sound feature is for your awareness of your surroundings. We have provided a link to an article to help you with this feature, and another to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078084/
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Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078084/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Denver, Colorado
Expertise:Intermediate
Verified Purchase:Yes
These are my favorite earbuds I have ever tried so far. I think the blades design is a nice touch as well. UHQ sounds really good with Tidal and using USB Audio player pro to bypass android audio. I still think dynamic might be the best eq as well, but I appreciate giving us a custom eq option. Maybe we could get 2 custom present options with a firmware update in a year or so? Either way, thanks everyone! I love these
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Janet
from Daytona Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
I absolutely adore the Galaxy Buds3 Pro. The quality is immaculate, and volume is never an issue when listening to music. The sound is immersive and realistic, and the functionality is straightforward.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Schayward
from Wi
Expertise:Intermediate
Verified Purchase:Yes
Clear top on the case is dumb and personally dislike the stems alot
I would recommend this to a friend!
Features
4
Performance
3
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good enough, I bought a second pair!
on September 21, 2024
Posted by: Md Jedi
Expertise:Expert
Coming from the Bud pro original, these are a great improvement. I might have gotten lucky with mine as I have not seen the issues that others encounter. I actually bought two pairs and they both work well. My wife would always complain with the originals that she could hear background noise but with these, she said are perfect. I wear one pair about 6 hours in a day, battery life is good bit keep in mind that noise cancel or ambient will shorten battery life but still better than the first edition. I agree with someone that mentioned the awkwardness of putting them in the case but I can live with that. I can only speak for me that I have no issues with either pair which were purchased a month apart. No regrets here!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elton Prater
from Lubbock, TX
Expertise:Intermediate
Verified Purchase:Yes
I got them as soon as they were re-released. Sound Quality is very good, but I am not impressed by the fit. I did try all the different tips. Definitely prefered my Buds2. Battery life seems to be a fair amount shorter than my old ones. Also I have a Galaxy Book 4 360, and have issues with the bluetooth link audio sometimes becoming garbled. I Think is is more an issues with the laptop, as it doesn't happen with my Fold 6.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Elton Prater, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any experience you are having with your earbuds that are causing frustration or interruption to your usage. For the fit of your earbuds, we have provided a link to an article to help you with the placement, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. For the battery, we have provided a link to another article to help you with the different battery settings and features. We have also provided links to help you with the Bluetooth connection of your earbuds for seamless uninterrupted connection,. We have lastly shared a link to the Samsung Support Team if these experiences continue or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: ABakes
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
These are the best fitting Samsung earbuds, out of the box. Great improved sound quality. I love the voice commands.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Minh
Verified Purchase:Yes
Flawless trade from my Samsung Galaxy Bud Pro for Bud Pro 3
Written by a customer while visiting Samsung US