Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,126 Reviews)
Rating breakdown 13,126 reviews
5 Stars
8,959
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Brian
from Woodstock, GA
Expertise:Intermediate
Verified Purchase:Yes
Overall is a good set of earbuds. The only issue is the high pitch squeal that you hear when you try to adjust the ear buds. This is a known issue that is mentioned in blogs.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Gainesville Fl
Expertise:Intermediate
Verified Purchase:Yes
Great product, enjoy using them with no problems. The fit is great..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Shinmy
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
I'd really give these buds a 4.5 but since I can choose that it's still more of a 5 than 4. My only comment is controlling music and calls from touching the buds. It's not as intuitive as the other version. I'm still trying to master it 4 weeks later. In any case, I find the buds 3 Pro better than all the other versions as far as sound quality, fit, and noise cancellation. They are even better than my Pixel buds which I love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
I thought the buds pro2 were a little challenging to get in the ear. These are much easier and the sound quality is very good.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: ZosBlockParty
from MN
Expertise:Intermediate
Verified Purchase:Yes
The fit nice, they have a great sound when not using ambient sound, but when using ambient sound or auto adjust, you get high pitched whistling. You can get accustomed to it after a bit, but it takes away from the listening experience. I can tell it has something to do with the mics the take in ambient sound and am hoping there is a firmware or software update for it. But it's this or other buds pro 2, which causes my ears to itch, so this is definitely the better choice.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there ZosBlockParty, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy tohear you are pleased with the fit and usage with the Ambient Sound setting. We have provided a few links to help you with the ANC setting including an article and the full device manual. We have also shared a link to the Samsung Support Team. You can reach them through chat for additional assistance or any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Matt
from Florida
Expertise:Expert
Verified Purchase:Yes
Sounds quality is amazing, adaptive noise cancelation is fantastic. Still getting use to the controls with each use but not a problem to learn something new.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Oreo
Expertise:Intermediate
Verified Purchase:Yes
It doesn't fit well like Buds2 pro. It gets in the way of my earrings and I'm having to push it into my ear every minute. I'm not enjoying it at all. But it's very clear when on the phone.
No, I would not recommend this to a friend.
Design
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Oreo, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the ideal fit of your earbuds are to you everyday, and we would love to help you troubleshoot this experience. We have provided a link to an article to help you with the optimal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We havelastly shared a link to the Samsung Support Team to offer additional assistance with your earbuds or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brandon
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
I absolutely love these new Galaxy Buds3 Pro's! The ease of controls via the buds themselves is flawless. The sound quality is amazing, along with the noise cancellation. The fitment and comfort is much better than the Buds3 Pro's. They were too bulky, and irritated my ears. Not these! Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US