Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,126 Reviews)
Rating breakdown 13,126 reviews
5 Stars
8,959
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: stingraysix
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
It sounds excellent, and the stick operates smoothly. However, (1) it never gave me a "good fitting", and when I tried to replace to a different size insert, the plastic ring broke off and left on the unit and I don't want to force it out so I returned the unit. (2) I prefer BUDS 2 design a lot more, so I'll keep using it, or buy another one since this set occassionally disconnected itself.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 20, 2024
Hi there Stingraysix, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how vital the ideal fit of your earbuds is to range of daily activities. We have some great resources available online to help you with the placement of your earbuds and another to a video to help you change the ear tips without damage. We have also shared a link below to help with the bluetooth connection of your earbuds to your device. We have lastly shared a link to the Samsung Support Team if you would like any additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Lloyd E
from Santa Maria Ca
Expertise:Intermediate
Verified Purchase:Yes
Love everything about it!! The tech, look and style
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: CIDDY
Verified Purchase:Yes
Better Quality and features than previous pairs, also the lights are a nice touch!
Written by a customer while visiting Samsung US
Posted by: Cas F
from Las Vegas, NV
Verified Purchase:Yes
Previous/Next pinch button feels cheap. The swipe for volume gesture is a lot weirder to use in public and a lot more hassle than what Buds2 Pro offers.
Personally, this is the only Samsung earpiece that would not stay in my ears if I were to move or talk.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 20, 2024
Hi Cas F, thank youf or sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be thrilled to help you maximize your experience and get that ideal fit of your earbuds. We have provided a link to an article to help you with the ideal placement, and to a video to help you change the ear tips with ease. We would also recommend performing a fit test with the earbuds in and connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound, no nickel allergy
on September 19, 2024
Posted by: Jamierat
This is my review as someone who's not an audio expert and someone who's only had these for a few days. I upgraded from the buds 2 pro because the charging notches on the Buda were giving me allergic reactions and making my ears burn. So far these haven't given me any kind of reaction so I'm happy about that! The buds sound good, but I do prefer the overall design of the 2 pro to the 3 pro, but the fact that my ears aren't in pain is a higher priority.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome sounds but not great for blue collar
on September 19, 2024
Posted by: Joshua Sauter
from Sandpoint Idaho
Expertise:Expert
Verified Purchase:Yes
Awesome earbuds love the sound quality but if you work around aggressively loud things these are not it. The noise cancelling will cut out sometimes
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sounds amazing when they don’t fall out your ears!
on September 19, 2024
Posted by: MAV3RICK
from New Orleans, LA
Expertise:Intermediate
Verified Purchase:Yes
Would have given them 5 stars, but no matter what tips I use, I can’t seem to get them to stay in my ears. Granted, this is only when I’m actively moving around. However, not actively as in running a marathon, just basic walking and talking. I have no problems sitting down playing games or watching a movie, etc. Aside from that, they sound great! I can feel the bass down my spine as if the sound was literally surrounding me. Let’s just get the tips fixed and you’ll have the near perfect earbuds IMO.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Christian
from California
Expertise:Expert
Verified Purchase:Yes
These work great! Those only issue I have is the grey case paint is rubbing off from being in my pocket. Everyone I talk to all say that the quality of the call is fantastic. I have all of the previous buds, and these are by far the best!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US