After waiting the extra month to get the preordered set. I got to use them for about 30 minutes with the right side bud constantly giving a cracking and popping sound until it gave a big pop and then it just gave a constant hissing/static sound. I had to send the new buds into be repaired after only 30 minutes of use. Once I got the replacement back after almost 2 more weeks. The new set work and sound great. I really like the voice control option.
I expected a decent music quality. Sound like cheap ear buds. Ive tried different settings and quality is very lacking. Call quality is awesome and the mic is very good.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 19, 2024
Hi there ClayC102, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how important the fully immersive listening experience with your earbuds is every day for music, podcasts, and other media. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds. We have also shared links to the full device manual and the Samsung Support Team if you believe there may be an underlying factor causing this experience. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages