Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,126 Reviews)
Rating breakdown 13,126 reviews
5 Stars
8,959
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Decent sound quality, mediocre fit & finish!
on September 18, 2024
Posted by: Shuk
from Greenwich, CT
Expertise:Expert
Verified Purchase:Yes
Above average sound quality, but below average fit and finish!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 19, 2024
Hey there Shuk, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the enhanced audio quality and listening experience with your earbuds. We would love to help you get an ideal fit to maximize your usage of your new device. We have provided a link to an article to help you with the ideal placement of your device, and another link to a video to change out the ear tips for the best size for you. We also recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve this experience and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
They work incredibly well! Great sound and fit. Would recommend to everyone.
Written by a customer while visiting Samsung US
Posted by: Iceman
from Decatur, Ga
Expertise:Expert
Verified Purchase:Yes
I love them. They are great. I wish they had MagSafe.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Staybroke
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great sound for music. People i call can hear me clearly. Glad I got the pro version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cathy
Expertise:Intermediate
Verified Purchase:Yes
I think comfort to me is as important as the sound capability. On both counts they knocked it out of the park. Then there is all the app options ! Love, Love , Love the design and everything else about them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Memphis, TN
Expertise:Expert
Verified Purchase:Yes
Not usually a review given person but I loved them the day I got them and haven’t stopped using them since. I love that I don’t have to touch them to stop, play, or skip a song and can just say the command. The sound quality is perfect but the only thing I have a issue with is the voice commands, I have to repeat them depending how loud my environment is and it’s irritating sometimes but they work pretty well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shah
from Texas
Expertise:Expert
Verified Purchase:Yes
I'm very unhappy with earbuds. They do not stay in the ear. Too touch sensitive. They are painful after a few hours. I wish I didn't trade in my old ones.
No, I would not recommend this to a friend.
Features
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 19, 2024
Hi there Shah, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds is to you every day for prolonged use. We have provided a link to an article to help you with the ideal placement for the fit. We also recommend doing a fit test with your earbuds when connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this matter persists or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Buenos
on September 18, 2024
Posted by: Larubia36
Los compre hacen dos semana y me llegaron hoy mis audífonos. Le doy 4 estrellas porque no me vino las gomas de los audífonos y estoy llamado para notificarlos y no me contesta samsung. Como puedo conseguir mis gomas para poder cambiarlos ya que los que viene son muy grande. SI ESTA MAL TRADUCIDO EN INGLES ES QUE USE GOOGLE TRADUCTOR
I bought them two weeks ago and they got my headphones today. I give it 4 stars because I didn't get the headphone gums and I'm called to notify them and Samsung doesn't answer me. How can I get my rubber so I can change it since the ones that come are very big? IF IT IS WORLD TRADUCTED IN GENLES IS USE GOOGLE TRADUCTOR
I bought them two weeks ago and they got my headphones today. I give it 4 stars because I didn't get the headphone gums and I'm called to notify them and Samsung doesn't answer me. How can I get my rubber so I can change it since the ones that come are very big? IF IT IS WORLD TRADUCTED IN GENLES IS USE GOOGLE TRADUCTOR
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US