Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,126 Reviews)
Open Ratings Snapshot
Rating breakdown 13,126 reviews
5 Stars
8,959
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Like them
on September 18, 2024
Posted by: TB the customer
from Sc
Verified Purchase:Yes
I also have the 2pro and i think these feel better. They sound great and i really enjoy them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Replace your boring buds with these
on September 18, 2024
Posted by: Sniper22
Expertise:Intermediate
Verified Purchase:Yes
The sounds quality is great and using these with translator has been amazing. Did take awhile to get but worth the wait
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best ever
on September 18, 2024
Posted by: Mark
Verified Purchase:Yes
You can not described it , the quality is outstanding
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
uncomfortable
on September 18, 2024
Posted by: Hello There
Verified Purchase:Yes
Poor fit to ears even though using 3 different sizes of ear tip and it makes my ears hurts
Response from Samsung USBy Social CommerceSeptember 19, 2024
Hello, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a brand new device that is not meeting your expectations for any reason. We would love to help you with the fit of your earbuds, and have provided a link to an article to help you with the ideal placement. We also recommend performing a fit test when you are connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the wait
on September 18, 2024
Posted by: John Yeatmna
Verified Purchase:Yes
Love the new design, I upgraded from the beans. Sound quality is by far superior. Have used them for 2 and a half weeks and I love them
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro review
on September 18, 2024
Posted by: JHAN
from Los Angeles
Verified Purchase:Yes
These r excellent! The noise canceling, you really cant hear other loud distractions. Sounds were good and they dont fall out of my ear. The AI feature that you can speak to is convenient too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They are a Improvement but
on September 18, 2024
Posted by: Winston
from New York, NY
Verified Purchase:Yes
The audio is a improvement over the 2's but the ANC seem to not fully work correctly when using these to listen to audio books in the NYC subways. Its hard to explain but even with Full ANC on not the adaptive or lowering the levels the right earbud for me seem to like blip off every so often when in the Subway.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Response from Samsung USBy Social CommerceSeptember 19, 2024
Hi Winston, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you have found the audio to be enhance from prior versions. We would love to help you troubleshoot the ANC feature of your earbuds and have the best experience possible with your device. We have provided a link to the Samsung Support Team below to help you troubleshoot this matter and review any options available to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great successor to the Buds 3 Pro
on September 18, 2024
Posted by: Biscuit
from NYC
Expertise:Expert
Verified Purchase:Yes
Sound quality is awesome. Loving the styling and the ambient lights.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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