Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,122 Reviews)
Rating breakdown 13,122 reviews
5 Stars
8,955
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Orlando
Verified Purchase:Yes
Amazing experience, very comfortable to use and great sound
Written by a customer while visiting Samsung US
Customer Rating
5
The Buds3 Pro Check Every Box For Me
on September 18, 2024
Posted by: DuuurtyDan
I originally bought the regular Buds3, but returned them, because they didn't fit my ears very well, so I decided to give the pros a try and man am I glad I did. The difference between the standard release and the pros is day and night. These are the best earbubs I have ever had. I've had every generation of Samsung earbuds, all the way been to the gear Icon x's, and these are without a doubt the best ones Samsung has ever released. The sound quality is superb, the touch controls are intuitive and useful, the software suite offers a ton of features. The battery life will last almost an entire work day without needing to be put in the case to charge. Call quality is top notch. And switching between my PC and phone is easy as can be. Over all, coming from my galaxy buds2, this upgrade was well worth it to me. I highly recommend these, and if you're on the fence between these and the regular version, GET THE PROS!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Skadosh
Verified Purchase:Yes
Super comfortable and noise cancelation is amazing. I would love to have more control in a widget
Features
5
Written by a customer while visiting Samsung US
Posted by: Lorrie
from Chicago
Expertise:Expert
Verified Purchase:Yes
Piercing feedback sound when putting them in. Left bud doesn't charge most of the time.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Lorrie, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a device that is not meeting your expectations. We recommend ensuring you are not covering the microphone when putting your earbuds in to avoid the feedback you mention experiencing. This is caused most often when you are using the ANC feature with your earbuds. We have also provided links to articles to help you troubleshoot the audio quality, and to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jimmy B
from South Carolina
Verified Purchase:Yes
The sound of the Buds 3 Pro is excellent. ANC is the best Samsung has ever made. The fit is perfect without any fatigue. There is a small feedback when there is silence but it not enough for me not to recommend these buds.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Phillip Z
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great. Ear tips are inconsistent to switch out and will result in tearing.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Tony
from USA
Expertise:Expert
Verified Purchase:Yes
loving these new headphones. been wearing to them to the gym everyday
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on September 18, 2024
Posted by: Lovthese
Amazing 1 love them incredible sound experience Thanks all at samsung peace.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US