Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,117 Reviews)
Rating breakdown 13,117 reviews
5 Stars
8,950
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Roco
Expertise:Intermediate
Verified Purchase:Yes
I don't like the blades design, many mistakes touching them.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 18, 2024
Hi Roco, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand the new design of these earbuds can take some time to adjust to the new motion and ways to use this device. We have provided alink to the full device manual and to the Samsung Support Team to offer assistance with aligning the features and settings to your needs. The Samsung Support Team can help walk you through any steps necessary or troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Will
from New York
Expertise:Intermediate
Verified Purchase:Yes
They sound really crisp and clear, the fit is very comfortable and battery life is really good, didnt really need to worry about it dying on me during a workout
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shazod
from Birmingham,Al
Verified Purchase:Yes
They sound great. Only problem the buds hurtvmy right ear if I wear them long time. But other then that they are great
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Aussie
from Florida
Expertise:Expert
Verified Purchase:Yes
Battery life sucks. It only is good for 6 hours or less of listening. Case is pretty.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hey Aussie, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important lasting battery is to you every day, and we would love to help ensure you have the best experience possible with your device. We have provided a link to an articlet o help you with the different battery settings and capabilities, and another link to the Samsung Support Team to offer additional assistance if you believe there is an underlying factor at play with the battery of your earbuds. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
better than previous model in sound and comfort
on September 17, 2024
Posted by: Ctoe
from Fla
Expertise:Intermediate
Verified Purchase:Yes
Sounds great, they acually stay in my ear unlike the 2 pro, very comfortable can wear them all day
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: JerMak
Expertise:Expert
Verified Purchase:Yes
Almost perfect, just need to come up with better tips
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Donald
from Michigan
Expertise:Beginner
Verified Purchase:Yes
The sound is so good. So nice and clean with awesome bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TheF15Mechanic
Verified Purchase:Yes
These buds are huge improvement over my Buds 2 Pro. The voice controls are the best feature. Overall the sound quality has a slight improvement but very noticeable.
Performance
5
Written by a customer while visiting Samsung US