Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,117 Reviews)
Rating breakdown 13,117 reviews
5 Stars
8,950
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Battery Life is BAD
on September 15, 2024
Posted by: SAROVA
Expertise:Expert
Battery life is very disappointing. I use them at work but they only last 4 hours if that.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Sarova, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the battery life of your earbuds is to you every day. We have provided a link to an article about the different features and settings of your earbuds battery, and highlight that the Ambient Sound feature will have the battery last longer than using the ANC settig. We have also provided a link to the Samsung Support Team if you have any additional questions or believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
4
Poor fitting
on September 15, 2024
Posted by: Jose
from Easthampton Mass
Expertise:Intermediate
Buds sound awesome but fitting is very poor no matter what tips I put in the still won't stay in my ears fitting is horrible
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: NVme
Expertise:Intermediate
Verified Purchase:Yes
These buds are amazing! Once I was able to mess with the settings in galaxy wearable. It was just extremely convenient to have on. Even when around people, I am able to keep them in my ears. I no longer have to take them out to conduct a conversation. With my watch ultra, I am able to change my setting right on my wrist. If I felt like singing with the music. I just change the setting on the spot. So much advancements in technology. If only I can share my other bud with someone for translation purposes. That would be amazing!!! But no...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from Cleveland, ohio
Expertise:Intermediate
Verified Purchase:Yes
Great sounding headphones and they are very comfortable! I like them because of the sound, battery life and the fact they stay in my ear. Call quality is good too! I have two pair! Needed white and silver, plus I got good trade in offers for my older buds! I love that about Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve Moody
from California
Expertise:Intermediate
Verified Purchase:Yes
I am very impressed with these new buds! Sound quality is great, fit is great. My only issue is the pinch and slide that you need to do to start and stop play, answer or end a call. I'm pinching sliding doing everything and nothing or not the command I was trying for! I still would highly recommend these Pro Buds 3.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ashi
Expertise:Expert
Verified Purchase:Yes
Something on bus or train when it's little shaking right buds start vibrating and makes a vibrating sound when bus is shaking
Written by a customer while visiting Samsung US
Posted by: KeXin
from NC
Verified Purchase:Yes
I've used the buds2 pro for years, so the new look and fit needed some adjustments to get used to. I had to use smaller eartips to get a better fit where they won't slip out and feel comfortable. Another adjustment is the pinching, but it is better than accidentally tapping the buds. I think it does sound a little better than the buds2 pro. I did have some issues with it connecting a few times, but it was solved with resetting. Other than that, it isn't too bad. It's ok to upgrade, but I still love my buds 2 pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Jorge s
from New york
Verified Purchase:Yes
I don't like the battery very much, it doesn't last very long, barely 4 hours, the sound is a bit good, I still need a lot of new headphones
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Jorge s, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important lasting battery of your earbuds is to you every day during usage. We have provided a link to an article to help you with all of the features of your battery. We will highlight that the Ambient Sound setting will have longer battery usage than using the ANC setting. We have also provided a link to the Samsung Support Team if you continue to experience this matter and believe there may be an underlying factor. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US