Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jose
Verified Purchase:Yes
Look nice.but very uncomfortable. Very sensible, lound noice as we putting them in my ears.
Response from Samsung USBy Social Commerce, September 16, 2024
Hey Jose, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the appearance of your new earbuds and we would love to help you with the fit and sound you mention experiencing. We have provided a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds in the Samsung Wearables App. For the noise you mention hearing when placing or adjusting the earbuds, we recommend ensuring the microphone of the earbuds are not covered as this can cause this audio occurance. We have also shared a link to an article to help you with the audio quality of your earbuds. Lastly we have shared a link to the Samsung Support Team if these matters continue or you would like assistance with any of your Samsung products. Thank you for being a Ssamsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Music Man
from Michigan
Expertise:Expert
Verified Purchase:Yes
This is my 3rd generation of Samsung ear buds. These are by far the BEST!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rico R
from Pontiac Mi
Expertise:Intermediate
Verified Purchase:Yes
The ear buds work fine the case it came with was hard to take off and it eventually broke after only 2 weeks luckily they were free but I wouldnt recommend anybody paying for them not worth the money.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Sarah
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Absolutely love the new design and how amazing the sound quality is. The bud 3s fit perfect in my ears. 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Psyop
from LA, CA
Expertise:Expert
Verified Purchase:Yes
I like the different shape, and to squeeze the base is a lot easier i think for those who don't like the tap
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Omar
Verified Purchase:Yes
From the design to the sound quality, I am genuinely impressed by the buds 3 pro.
Written by a customer while visiting Samsung US
Posted by: Anthony
from atlanta GA
Verified Purchase:Yes
sound quality and fit are very nice. the experience of receiving the product was nice as well
Features
4
Performance
5
Design
4
Written by a customer while visiting Samsung US
Posted by: jrodriguez069
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Still learning to use the controls. So far great audio and phone call
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US