Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,109 Reviews)
Open Ratings Snapshot
Rating breakdown 13,109 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
928
2 Stars
520
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
pretty sick haha but
on September 13, 2024
Posted by: Jake
Expertise:Expert
Verified Purchase:Yes
pretty sick haha but they didn't let me get the free clip case promo and also mine were missing the different-sized ear tips which is kindof a pain because i feel like the Large ones fit me best. so yeah the buds are p cool tho
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 13, 2024
Posted by: Hoully111
from Blakely, PA
Expertise:Intermediate
The Samsung Galaxy Buds3 Pro offer a compelling audio experience with notable improvements over their predecessors. They feature enhanced Active Noise Cancellation (ANC) that effectively reduces ambient noise, making them ideal for both commuting and quiet environments. The sound quality is impressive, with clear highs, rich mids, and a punchy bass that appeals to a wide range of listeners.
Design-wise, the Buds3 Pro are sleek and comfortable, fitting securely in most ears without causing discomfort during extended use. They also come with multiple ear tip sizes to ensure a good seal. The battery life is solid, providing up to 8 hours of playtime with ANC on, and up to 29 hours with the charging case.
Connectivity is robust with Bluetooth 5.3, ensuring a stable connection to devices. The touch controls are responsive, and the integration with Samsung's ecosystem offers seamless features, such as automatic device switching and voice assistant support.
Overall, the Samsung Galaxy Buds3 Pro are a strong choice for those seeking high-quality audio performance and effective noise cancellation in a compact, comfortable design.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best buds yet!
on September 13, 2024
Posted by: coachred
from Visalia, CA
Expertise:Intermediate
Verified Purchase:Yes
Best fit yet. Intuitive controls, both by touch and voice. Great sound quality and features. I really like these buds a lot.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Update to the Buds!
on September 13, 2024
Posted by: MsCScott
from Dallas Fort Worth, Texas
Expertise:Expert
Verified Purchase:Yes
I love the look and design of the buds themselves, the case and the new features. They stay in my ears better than the previous model and that's the most important reason for the 5 star rating.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Far better than the Buds2 Pro
on September 13, 2024
Posted by: Jimmmmm
Expertise:Expert
1. The fit and comfort of the Buds3 is much better than the Buds2. Moving the bulk of the charging, touch control, and microphone hardware to the stem improves the fit dramatically. You can also easily lay down on your side while wearing the Buds3 where-as the older version's buds protruded too far and put pressure on the skull.
2. Moving the touch control to the stems and introducing two-finger controls makes accidental inputs far less likely. On the Buds2, you could easily brush against the single touch pad on the bud and start/stop media but on the Buds3 you have to put both your index finger and the thumb on the stem and press with your thumb.
2a. I've seen some criticism about the touch controls being hard to use but it just comes down to muscle memory. Press or swipe with thumb while bracing with the index finger on the direct opposite side of the stem. The only way you can have it fall out while using the controls is if the fit is bad or you're putting the index finger on the wrong surface. You can put both fingers on the triangle portion and it will register but... why?
3. The audio quality is a different level than the Buds2 Pro, personally. Maybe with the large bulk of the earbuds, the Buds2 Pro didn't fit all that well but the Samsung app said the fit was fine, but if you thought the Buds2 Pro was too tinny these Buds3 Pro should fix that. The bass extension is very satisfactory with full mid-range out of the box.
3a. The earbuds come with a 9-band equalizer with 20 steps per band to tune to how you see fit.
4. The ANC quality is also massively improved over the Buds2 Pro. The Buds2 Pro would barely reduce mid range sounds like AC fans but on the Buds3 Pro they are inaudible. Overall the Buds3 Pro ANC is on par with high-end full-size headphone ANC if not better.
5. Gaming mode appears to work well to reduce latency. If Samsung introduces a SSC codec dongle for the PC, I would use it for gaming. Come on Sammy, do it.
6. I'm getting about ~6 hours per charge on the buds which is about as advertised.
7. Don't use the official case protector, it's a trap!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very comfortable
on September 13, 2024
Posted by: Peteoscar
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
Very good the sound is amazing, i recommend 💯 easy to used
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Need to work on noise cancelation.
on September 13, 2024
Posted by: Who cares
from Ct
Expertise:Expert
Verified Purchase:Yes
I work in a noisy environment and I think the noise cancelation was better on the last pair. These seem to struggle at times like they don't know what to do. The fit is much better with this design. The light is cool.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy Social CommerceSeptember 17, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the immersive experience of your music is during your day and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also shared a link to the full device manual to help you understand the settings and best align them to your needs and preferences. We have lastly shared a link to the Samsung Support Team to offer assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
you can volume up and down is really I was missed.
on September 13, 2024
Posted by: Galaxyfan
from Clayton,NC
Verified Purchase:Yes
sound is clear..
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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