Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,108 Reviews)
Open Ratings Snapshot
Rating breakdown 13,108 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
928
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Worth the money
on September 12, 2024
Posted by: Adrian
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome headphones!!! If you need to shut the world out these do the job for sure!! Great interface with my phone as well. Glad I purchased
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Waited months to be disappointed
on September 12, 2024
Posted by: Alex
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Buggy. Google assistant won't work, noise canceling has a lot of static, and with high pitch noises/hair rubbing the buds it pops so loud my ears were ringing.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Alex, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have brand new earbuds that are not operating as expected. We have provided a link to an article to help you with the audio quality, and recommend ensuring the microphone of your earbuds is not obsructed during adjustment or otherwise as this can cause disruption to the audio especially when using the ANC setting. We have also provided a link to the Samsung Support Team and full device manual to help you with any other experiences you would like assistance with. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Earphone
on September 12, 2024
Posted by: nguaca
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Best earphone I ever own, it is on par with other top brand.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ear tips
on September 12, 2024
Posted by: baustin
Expertise:Expert
Verified Purchase:Yes
The sound is great. The noise cancelling would be better with foam ear tips.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3
on September 12, 2024
Posted by: Ghost
from New york NY
Expertise:Expert
Verified Purchase:Yes
I love samsung the only thing sometimes y very spend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds3 Pro
on September 12, 2024
Posted by: MX711
Verified Purchase:Yes
Once I got them connected they seem great. connection was difficult, I had to open the case, which the instructions didn't mention, to connect to my devices. Once I figured that out they work great.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds with good sound and battery life
on September 12, 2024
Posted by: Borja
from New Haven
Expertise:Intermediate
Verified Purchase:Yes
Amazing sound queality and battery duration, a pleasure to wear and enjoy
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not like the buds before fitting issue
on September 12, 2024
Posted by: Guruge
from TX
Expertise:Expert
Verified Purchase:Yes
It falls off my ear , even though I changed the tips
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there Guruge, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the fit of your earbuds and have the best uninterrupted listening experience possible. We have provided a link to an article to help you directly with the fit. You can also perform a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you would like additional experience or continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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