Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,108 Reviews)
Rating breakdown 13,108 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
928
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: R FO
from Savannah
Verified Purchase:Yes
I share my review about these Galaxy Buds 3 Pro, I feel you need an update, since the noise cancellation is not very good, even if you change pads, it still does not work, it would be great if you could release an update so that they can solve that issue.
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there R FO, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ANC setting of your earbuds are to you when you want to fully immerse in to your favorite music, podcasts, videos, or other media. We have provided a link to the Samsung Support Team to offer assistance to you through chat if you believe your earbuds are not operating as intended. We have also shared a link to the full device manual to help you with the adaptive ANC setting and the updates that have been made. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound quality but still fits slightly loose.
on September 12, 2024
Posted by: RAVD
from DALLAS
Expertise:Expert
Verified Purchase:Yes
They seem to come out of your ear very easily, but the sound is the best I've ever experienced from any other Galaxy Buds. I did change out the rubber tips as well, so that I was wearing the one that fit me best.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Ferdinand
from Washington, D.C.
Expertise:Intermediate
Verified Purchase:Yes
The newly created Samsung Galaxy Buds 3 Pro, Silver, is amazing. The innovative ways to listen as well as being aware of your surroundings with the assistance of the ears buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Ramona
from Virginia
Expertise:Expert
Verified Purchase:Yes
It's perfect product, it does noise canceling, and the clarity of sound is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from Salt Lake City, Utah
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds that have great sound and can also act as hearing aids in most cases. Super comfortable and the sound isolation is fantastic. Love the new blade controls too.
Written by a customer while visiting Samsung US
Posted by: Omarrie
from Fayetteville, NC
Expertise:Intermediate
Verified Purchase:Yes
Sound quality amazing. All of the AI features amazing. Now I can see what they are saying about me in the breakroom with the live interpreter in my ear lol. Active noise canceling great, but setting it on adaptive I have no need to switch back and forth on sound modes. The fit is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: jjnoti
from manchester ct
Expertise:Intermediate
Verified Purchase:Yes
They look great. They they sound OK. The biggest issue I have no matter what ear piece i put on i can not get a good seal. I have the older Samsung one they fit great
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there Jjnoti, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have your listening experience interrupted by a less than ideal fit. We have provided a link to an article to help you with the placement of your earbuds, and recommend following up with a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you would like additional assistance and to review the options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Henry
Verified Purchase:Yes
This Galaxy Buds3 Pro are amazing beautiful they fit me like they were made custom just for me . The sound is great the sorround system is out of this word . I mean this buds3 are getting better every time . I love when i go to settings because i can ste them the way i want to have an amazing experience. Thank you Samsung for an excellent Buds3 Pro.
Written by a customer while visiting Samsung US