Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,531 Reviews)
Rating breakdown 13,531 reviews
5 Stars
9,239
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Disappointed by the Design, Not the Sound
on March 23, 2025
Posted by: Archist
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro sound amazing, but everything else about them is a letdown. The fit is awkward, constantly shifting in my ears, making them uncomfortable for long listening sessions. The blinking lights are distracting and unnecessary—why do my earbuds need to flash like a cheap toy? The gray and white color options feel uninspired and bland, lacking the premium look you'd expect at this price. Overall, while the audio quality is solid, the tacky design choices make them feel more like a budget knockoff than a true flagship product.
Value
2
Response from Samsung USBy R&R Team, March 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to hear that you’re impressed with the amazing sound quality, as these earbuds are designed to deliver a high-resolution audio experience with features like Samsung Seamless Codec HiFi and Ultra High Quality audio codecs. The immersive sound, powered by an independently controlled woofer and tweeter, ensures vibrant and detailed audio for true music lovers. For a more secure fit, we recommend trying the different ear tip sizes included with the Galaxy Buds3 Pro to find the one that suits you best. Adjusting the earbuds by rotating them slightly can also help improve comfort and stability during use. Regarding the blinking lights, the blade lights are customizable through the Galaxy Wearable app, allowing you to adjust or turn off the lighting style to suit your preferences. We appreciate your feedback on the color options and design, and your input is valuable as we continue to enhance our products. Thank you for sharing your experience! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 24, 2025
Posted by: elvensuh
[This review was collected as part of a promotion.] Better wearing comfortably than previous buds when compared. Good noise cancellation features.
Value
5
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Elvensuh! It’s great to know you find them more comfortable than earlier models. We designed the Buds3 Pro with enhanced comfort and effective noise cancellation in mind, so it’s wonderful to see that they’re meeting your expectations. We appreciate your feedback and hope you continue to enjoy your listening experience! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Carla
from St Kitts
Expertise:Expert
Verified Purchase:Yes
Doesnt work. Disappointed and they are not cheap!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Carla. We genuinely hate to hear that you're feeling disappointed. We designed the Galaxy Buds3 Pro to deliver exceptional sound quality and comfort, so it’s concerning to know that they aren't meeting your expectations. To better assist you and understand the specific concerns you're facing, we would love to gather a bit more information. Please reach out to us at Samsung Support, and our team will be ready to help you troubleshoot and find a solution. Your satisfaction is important to us, and we want to ensure you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Runners' delight
on March 25, 2025
Posted by: GalaxyConvert
[This review was collected as part of a promotion.] I use these headphones for every occasion. Specifically, the blade lights come in handy when I'm running in the early morning and want an extra layer of protection and visibility in the dark. The headphones are locked firmly in my ears and the different sized tips that come with the buds are useful for getting the best fit
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear how much you value their versatility for all occasions. The Blade Lights are a brilliant addition, providing both style and visibility, especially during your early morning runs in the dark, adding an extra layer of safety. The tight, comfortable fit ensures they stay securely in place, even during movement, and the included variety of bud tips makes it easy to find the perfect fit for comfort and stability. We're thrilled that the Galaxy Buds3 Pro is enhancing your daily activities and truly meeting your needs. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't by it
on March 26, 2025
Posted by: Clayton
Case charger dosen't working
3 months old, and they can't do anything
3 months old, and they can't do anything
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Clayton. We appreciate your feedback, and we’d love to help you get them charging smoothly. First, please ensure you’re using the included USB cable along with a Samsung-approved wall adapter. Using only approved chargers can really enhance your charging experience. If you prefer wireless charging, remember that the earbuds are compatible with select Samsung Qi-compatible wireless charging pads or phones that support PowerShare. When using a wireless charger, it’s important to position the case directly in the center of the charging pad. Additionally, if your charging case has a cover, that might interfere with wireless charging, so it may be helpful to remove it or opt to use the USB cable instead. Make sure the earbuds are correctly seated inside the case, as they need to connect properly for charging. Checking the charging contacts for any debris or buildup is also a great idea, as it can hinder the charging process. Regularly cleaning these contacts can significantly improve performance. Keep an eye on the indicator lights on your charging case. If the light is flashing red, this is a good opportunity to check the connection. If you've gone through these steps and are still experiencing concerns with charging, we recommend inspecting both the case and earbuds for any visible damage. If everything looks good and the charging continues to be a concern, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good Choice
on March 26, 2025
Posted by: Aasu4U
[This review was collected as part of a promotion.] Bud 3 pro has best sound quality and it support Auracast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on March 26, 2025
Posted by: 18AlfaQV
[This review was collected as part of a promotion.] Good audio and great fitment. The first Samsung buds that I have used extensively. I have stopped using my airpods pro 2s and can't see myself going back. Audio is good and pairing is easy both android and it's devices.
Cons: battery life not as strong as the pros. Also there is a weird issue when you have anc and or transparency mode. I have found that a loud and quick noise it causes a pop on the bud. I've experienced it most with being at the register and cashier is interacting with the change is being jostled around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The earbuds don't say in your ear
on March 27, 2025
Posted by: Keachie
[This review was collected as part of a promotion.] The ebud don't says on your ears don't matter what size earpiece you put on it or the way you trun it in your ear
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro, Keachie! We appreciate your feedback and want to ensure you are maximizing the use of your buds. First, check the ear tips to confirm you have the right size for your ears. As you know, the Buds3 Pro comes with different-sized tips. A proper fit is crucial to avoid sound leaks and achieve optimal audio quality. If you haven't done so yet, please refer to our guide on changing the tips to find the best size. Once you have selected the right tips, ensure you are using them correctly by checking the directional marks on the earbuds, with an "L" for the left bud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Adjust the angle slightly so that the microphone points toward your mouth for the best call quality. To verify your fit, use the earbud fit test in the Galaxy Wearable app, which will ensure you are receiving the best audio performance. We hope this information enhances your experience with the Galaxy Buds3 Pro! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US