Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,107 Reviews)
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: RobD
from Parker, CO
Expertise:Intermediate
Verified Purchase:Yes
I love Samsung Galaxy Buds2 Pro. Very comfortable and fit very good. These new Galaxy Buds3 Pro leave little to be desired on how they fit. I have tried all 3 time sizes and cannot get a good fit and seal. Sound is decent but comfort and fit is poor. I will still fall back to the Buds2 Pro for reliability and comfort.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there RobD, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and wanting to have a comfortable fit for extended usage. We have provided a link to an article to help you with the placement of your earbuds for a secure fit, and we recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also provided a link to the full device manual to best adjust the settings to align to your listening preferences. We have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MCraven
from High Point, NC
Expertise:Intermediate
Verified Purchase:Yes
BEST Galaxy Buds so far!
Each iteration is BETTER than the Last.
Noise Canceling is Supreme.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Duvayne
from NC
Expertise:Expert
Verified Purchase:Yes
I love how they sound everything is perfect they satisfy all expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cory
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Phenomenal sound and function. I really love being able to use the voice commands to play and stop music or skip tracks and adjust volume. The microphone clarity is better. I can make calls with industrial background sound and people can hear. I couldn't do so with my buds 2 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: WolfKing
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
They sound great, the fit is good and I like the new look with the stems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: atehrani
from Temecula, CA
Expertise:Expert
Verified Purchase:Yes
I have had the original Buds and the Buds Pro. I can confidently say the Buds 3 Pro are the best ever. Not only do they fit very well, the ANC is great. It almost rivals the Sony MX4 that I have. The sound quality is amazing, especially if you enable UHQ. I highly recommend the Buds 3 Pro. The tradein deals are great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Tyll
Verified Purchase:Yes
They don't fit well. The right one stays in but the left one always falls out
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello Tyll, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know the fit of your earbuds is a vital piece of your usage and enjoyment. We are happy to hear you have that secure fit you are seeking with your right earbuds, and we would love to help you with the left. We have provided a link to an article to help you with the placement, and another to a video to change the ear tips included with your device to secure the fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Darrell
from Beverly Hills, CA.
Verified Purchase:Yes
The features and fit are way better than the previous Buds Pro. They do not come out easy when youre walking or running.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US